Troubleshooting | Kyocera FS-C8100DN manual

4 Troubleshooting

This chapter contains explanations on the following topics:

•General Guidelines...4-2

•Print Quality Problems...4-3

•Error Messages...4-6

•Clearing Paper Jams...4-11

If a problem cannot be corrected, contact your service technician.

4-1

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Kyocera FS-C8100DN manual Troubleshooting

Contents

Operation Guide Page Contents Page Legal and Safety Information IBM Program License Agreement USB Monotype Imaging License Agreement Typeface Trademark Acknowledgement FCC Statement for users in the United States Compliance and Conformity Laser Safety Precautions for UseLaser Notice Radio Frequency Transmitter Viii Ozone Concentration Cdrh RegulationsDeclaration of Conformity for U.S.A CE Marking Directive Canadian Department of Communications Compliance Statement Declaration of Conformity Australia Disclaimer EN ISOEnergy Star Program Group for Energy Efficient Appliances Geea Xii Symbols Installation Precautions Other Precautions Power Supply/Grounding the Machine Precautions for Use Xvi Xvii About the Operation Guide Bracket Bold Text Convention Description Example Italic TypefaceTypeface Bold TypefacePage Machine Parts Components at the Left of the Printer Components at the Front of the Printer 11 12 13 14 15 16 20 19 Components at the Right of the Printer Internal Components Printing Operation Loading Printer Driver Printing from Application Software Printing Operation Maintenance General Information Loading Paper into the Cassette Loading Paper Maintenance Loading Paper into the MP Multi-Purpose Tray Loading paper into the optional paper feeder PF-750 YES Set paper into the paper cassette Frequency of toner container replacement Toner Container ReplacementStarter Toner Containers Toner Kits Replacing the Toner Container Set the new toner container into the printer Be sure to insert the upper part of the container until Maintenance Cleaning the Printer Close the duplex unit A1 and the left cover Troubleshooting Symptom Check Items Corrective Action General GuidelinesTips Print Quality Problems Clean the separatorWhite vertical streaks Clean the laser scanner unit Clean the developing unit Gray background Refresh drumPerform color calibration Troubleshooting Message Corrective Action Error Messages Close mailbox cover A4/PLAIN Cancel Y,K Memory Card Errors Storage Error Codes Hard Disk ErrorsRAM Disk Errors Code Meaning Possible Paper Jam Locations Clearing Paper JamsPaper jam message Description Reference Location Paper is jammed in the feed unit Utilizing Online Help Messages General considerations for clearing jams Paper Cassette Paper Cassette Paper Cassette 3 or 4 option MP Tray Open the duplex unit A1 Troubleshooting Left Cover Troubleshooting Left Cover Top Cover Specifications Specifications Page Page Page Rev .1 2007.2 302HP56011