Troubleshooting

LaCie Slim Combo CD-RW Drive

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User’s Manual

 

The Issue

DVD-Video playback will not work.

Questions to Ask

Are you using a Mac?

Possible Solutions

This is normal. For legal reasons, if you do not have a built-in DVD-ROM or Combo Drive, your LaCie DVD Drive cannot currently be used for DVD-Video playback on a Mac.

DVD-Video playback will not work under Windows.

Have you installed the appropriate MPEG-II decoder software?

Do you have a Pentium II 350 MHz (or equivalent) processor or greater?

Has the LaCie drive been set as the default DVD drive in your DVD playback software?

Are you running other software programs simultaneously?

Ensure that the MPEG-II software has been installed correctly. See the help section of the software program for more information.

Check your processor (Start > Settings > Control Panel > System > General tab.) If your processor does not meet the minimum requirements (see section 1.1 Minimum System Requirements), you may need to purchase an MPEG-II decoder card. Consult your computer supply specialist for details.

Consult the help section of your DVD playback software for information on how to configure your drive as your computer’s default DVD player.

Check to see if other programs are running. If so, close them. Depending on your computer’s configuration, playback may be possible only if the DVD player software is the only program running.

DVD playback is not as smooth as it should be.

If using Windows, do you have a Pentium II 350 MHz (or equivalent) processor or greater?

Check your processor (Start > Settings > Control Panel > System > General tab.) If your processor does not meet the minimum requirements (see section 1.1 Minimum System Requirements), you may need to purchase an MPEG-II decoder card. Consult your computer supply specialist for details.

Are you running other software programs simultaneously?

Check to see if other programs are running. If so, close them. Playback may become smoother when only the DVD player software is running.

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LaCie 1038 manual DVD-Video playback will not work