Diagnostic Codes

If the stove operates abnormally, the ready light on the control board will signal the nature of the abnormal operation. The following is a list of possible signals or codes:

Ready light is constant red

Ignition Failure

Ready light flashes red 1 short and 1 long blink

Vacuum Switch Open

Ready light flashes red 2 short blinks

Proof of Fire Snap Switch Open

Ready light flashes red 2 long blinks

Over Temperature Snap Switch Open

Troubleshooting

Ignition Failure - Code - Ready light is constant red and ignite light flashes two short blinks

Possible Problem

Solution

Hopper is out of pellets

Fill the hopper with pellets

 

 

Auger tube was not full of pellets when start button was pushed

When cool, empty pellets in burn pot and push start button again

Burn pot dirty - holes plugged

Clean the burn pot

Igniter not functioning

Replace the igniter

 

 

Igniter fuse blown

Replace 6 amp fuse located on front of the control board

 

 

 

 

Control Board has no Power - When selector knob is turned no lights light up

Possible Problem

Solution

 

 

Power cord is not plugged in

Plug in power cord

Board fuse blown

Replace 3 amp fuse located on front of control board

Wall outlet not energized

Check circuit breaker panel

 

 

Board broken, damaged, or defective

Replace the control board

 

 

Vacuum Switch Shuts Stove Down - Code - Ready light flashes red 1 short and 1 long blink

Possible Problem

Solution

Front door is not sealing

Latch or adjust the front door or replace door gasket

 

 

Ash drawer is not sealing

Close latches, adjust latches, or replace drawer gaskets

Flue gas passageways restricted

Clean the passageways (see page 20)

Vent pipe restricted

Clean the vent pipe (see page 21)

 

 

Vacuum hose plugged

Clean or replace the vacuum hose

Vacuum switch defective

Replace the vacuum switch

 

Proof of Fire Snap Switch Shuts Stove Down - Code - Ready light flashes red 2 short blinks

Possible Problem

Solution

 

 

Hopper is out of pellets

Fill the hopper with pellets

 

 

Auger tube was not full of pellets when start button was pushed

When cool, empty pellets in burn pot and push start button again

Snap switch* defective

Replace the snap switch

 

 

Over Temperature Snap Switch Shuts Stove Down - Code - Ready light flashes red 2 long blinks

Possible Problem

Solution

Convection blower not running

Blower dirty, blower snap switch bad, or blower broken

Flue passageways or vent restricted

Clean passageways or vent pipe (see pages 20 & 21)

Snap switch* defective

Replace the snap switch*

 

 

* Note: The snap switch has a reset button that must be pushed before stove will function (see page 23).

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