Appendix B. Getting help and technical assistance

If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the problem yourself:

Check all cables to make sure that they are connected.

Check the power switches to make sure that the system and any optional devices are turned on.

Use the troubleshooting information in your system documentation, and use the diagnostic tools that come with your system. Information about diagnostic tools is in the Hardware Maintenance Manual.

Go to http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

You can solve many problems without outside assistance by using the information available on the Lenovo Support site or by following the troubleshooting procedures that Lenovo provides in the documentation that is provided with your Lenovo product. The documentation that comes with Lenovo systems also describes the diagnostic tests that you can perform. Most systems, operating systems, and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a software problem, see the documentation for the operating system or program.

Using the documentation

Information about your Lenovo system and preinstalled software, if any, or optional device is available in the documentation that comes with the product. That documentation can include printed documents, online documents, readme files, and help files. Most of the documentation for your server is on the documentation DVD provided with your server. See the troubleshooting information in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.lenovo.com/support and follow the instructions.

Getting help and information from the World Wide Web

On the World Wide Web, the Lenovo Web site has up-to-date information about Lenovo systems, optional devices, services, and support. For general information about Lenovo products or to purchase Lenovo products, go to http://www.lenovo.com. For support on Lenovo products, go to: http://www.lenovo.com/support

© Copyright Lenovo 2010, 2011

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Lenovo 1044, 4011, 4010, 1043 manual Appendix B. Getting help and technical assistance, Before you call

4011, 1043, 1044, 4010 specifications

Lenovo has made a significant mark in the world of personal computing, and their series of models like the 4010, 1044, 1043, and 4011 continue to exemplify innovation and performance. Each model caters to specific user needs, making them ideal for diverse computing scenarios.

The Lenovo 4010 stands out with its robust build quality and sleek design. Equipped with a powerful processor, this model is ideal for multitasking and heavy workloads. It features a full HD display, ensuring vibrant visuals for an immersive media experience. The inclusion of advanced cooling technologies allows for efficient thermal management, enhancing overall performance without overheating. Its generous battery life ensures that users can work for extended periods without needing to recharge.

The Lenovo 1044 is designed for those who prioritize portability without compromising on functionality. This lightweight laptop offers a solid combination of performance and battery efficiency. With its ergonomic keyboard and responsive touchpad, it provides a comfortable user experience. The model also incorporates Lenovo's proprietary software enhancements, which optimize performance and battery life, making it suitable for both work and entertainment.

The Lenovo 1043 continues this trend by offering a balance of performance and affordability. It features a clear and bright display alongside powerful internal components that handle everyday tasks with ease. Users appreciate its user-friendly interface and robust build, which promises durability over time. Additionally, the 1043 integrates smart technologies for connectivity, ensuring seamless online experiences and quick file transfers.

Lastly, the Lenovo 4011 builds on the strengths of its predecessors while introducing new features aimed at enhancing user experience further. With faster processing speeds and upgraded graphics capabilities, it caters well to gamers and content creators alike. Its expansive storage options, alongside cloud integration, allow users to store and access their data effortlessly. This model's attention to detail is evident in its design, making it not only functional but also visually appealing.

In summary, the Lenovo 4010, 1044, 1043, and 4011 models showcase the brand's commitment to providing versatile solutions for various computing needs. Whether users are seeking power, portability, affordability, or performance, Lenovo has tailored these models to meet those requirements, ensuring satisfaction and efficiency for everyday tasks and more demanding applications.