Chapter 5. Diagnostics

Diagnostic programs are used to test hardware components of your computer and report operating-system-controlled settings that can cause hardware failures. There are two diagnostic programs preinstalled on your computer to help you diagnose problems:

PC-Doctor for Windows (used when diagnosing problems while running the Windows operating system)

PC-Doctor for Windows PE (used when your Windows operating system will not start)

Notes:

1.You can also download the latest version of the PC-Doctor for Windows and PC-Doctor for DOS diagnostic programs from http://www.lenovo.com/support/.

2.If you are unable to isolate and repair the problem yourself by running the applicable version of PC-Doctor, click the Save Button in the PC-Doctor-log-file display. You will need to have all problem-related log files available when you speak to a Lenovo technical support representative.

PC-Doctor for Windows

PC-Doctor for Windows is a diagnostic program that works through the Windows operating system. The PC-Doctor for Windows diagnostic program enables you to view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information.

To run PC-Doctor for Windows, open the Start menu from the Windows desktop, select All Programs, select PC-Doctor for Windows, and click PC-Doctor for Windows. Follow the instructions on the screen.

For additional information about running the diagnostic program, refer to the PC-Doctor for Windows help system.

If you still suspect a problem after PC-Doctor for Windows runs successfully, run PC-Doctor for DOS or PC-Doctor for Windows PE to help you diagnose the computer problem.

PC Doctor for Windows also has problem determination aids that determine software and usage problems.

PC-Doctor for Windows PE

The PC-Doctor for Windows PE diagnostic program is part of the Rescue and Recovery™ workspace on each Lenovo computer. Use PC-Doctor for Windows PE, if you are unable to start the Windows operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem.

Running diagnostics from the Rescue and Recovery workspace

You can run the PC-Doctor for Windows PE diagnostic program from the Rescue and Recovery workspace. To run diagnostics from the Rescue and Recovery workspace, use the following procedure:

1.Shut down the operating system and turn off the computer.

2.Repeatedly press and release the F11 key as you turn on the computer.

3.When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens.

4.From the Rescue and Recovery workspace, select Diagnose hardware.

5.The diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help.

© Copyright Lenovo 2005, 2010

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Lenovo 6396, 6395 Diagnostics, PC-Doctor for Windows PE, Running diagnostics from the Rescue and Recovery workspace

6396, 6397, 6393, 6394, 6395 specifications

Lenovo has consistently been at the forefront of technological innovation, and their 6396, 6395, 6393, 6394, and 6397 models showcase the company's commitment to delivering high-performance devices tailored for various user needs. These models serve as excellent examples of Lenovo's dedication to quality and versatility.

The Lenovo 6396 stands out with its powerful processing capabilities, equipped with cutting-edge multi-core processors that ensure seamless multitasking. Users can enjoy superior performance for demanding applications, making it an ideal choice for both professionals and gamers. Additionally, it boasts an advanced cooling system that helps maintain optimal temperatures during intensive tasks, enhancing longevity and reliability.

Similarly, the Lenovo 6395 offers significant advancements, particularly in its display technology. Featuring a vibrant Full HD screen, this model provides users with stunning visuals and vivid colors, perfect for media consumption and graphic design. Its anti-glare technology ensures comfortable viewing even in bright environments, catering to on-the-go professionals and students alike.

The Lenovo 6393 is designed with mobility in mind. Weighing less than many competitors, this model combines portability with performance. It supports fast charging and extended battery life, allowing users to work or play for hours without worrying about running out of power. Its robust build quality ensures it can withstand the rigors of daily use.

For those seeking a versatile device, the Lenovo 6394 offers a 2-in-1 design, enabling it to function seamlessly as both a laptop and a tablet. This flexibility is complemented by a touch-responsive display and a detachable keyboard, making it perfect for creative professionals who need to switch between modes efficiently.

Lastly, the Lenovo 6397 integrates advanced connectivity options, including Wi-Fi 6 and Bluetooth 5.0. These features ensure that users can connect to the internet and other devices with enhanced speed and stability, facilitating a smoother experience whether in a home office or a busy café.

In summary, the Lenovo 6396, 6395, 6393, 6394, and 6397 embody a blend of performance, portability, versatility, and connectivity. Each model is tailored to meet the needs of different users, from gamers and professionals to students and creative individuals. With Lenovo's commitment to innovation and quality, these devices are set to provide exceptional value in today's dynamic technology landscape.