5.Check the power cord continuity.

6.Replace the AC/DC power adapter.

7.Verify that the power cord from the AC/DC power adapter to the computer is properly connected. See “Connectors on the rear of the computer” on page 66.

8.Open the cover. See “Opening the cover” on page 68.

9.Check the Power switch/LED assembly connector on the system board. See “System board locations” on page 68. Reseat the cable from the Power switch/LED assembly to the system board.

10.Replace the power switch/LED assembly.

11.Replace the system board. See “Replacing the system board” on page 72.

Problem determination tips

Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions.

•Machine type and model

•Processor or hard disk upgrades

•Failure symptom

–Do diagnostics indicate a failure?

–What, when, where, single, or multiple systems?

–Is the failure repeatable?

–Has this configuration ever worked?

–If it has been working, what changes were made prior to it failing?

–Is this the original reported failure?

•Diagnostics version

–Type and version level

•Hardware configuration

–Print (print screen) configuration currently in use

–BIOS level

•Operating system software

–Type and version level

Notes: To eliminate confusion, identical systems are considered identical only if they:

1.Are the exact machine type and models

2.Have the same BIOS level

3.Have the same adapters/attachments in the same locations

4.Have the same address jumpers/terminators/cabling

5.Have the same software versions and levels

6.Have the same Diagnostic Diskettes (version)

7.Have the same configuration options set in the system

8.Have the same setup for the operating system control files

Comparing the configuration and software set-up between “working and non-working” systems will often lead to problem resolution.

32Hardware Maintenance Manual

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Lenovo 6397, 6395, 6394, 6393, 6396 manual Problem determination tips
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6396, 6397, 6393, 6394, 6395 specifications

Lenovo has consistently been at the forefront of technological innovation, and their 6396, 6395, 6393, 6394, and 6397 models showcase the company's commitment to delivering high-performance devices tailored for various user needs. These models serve as excellent examples of Lenovo's dedication to quality and versatility.

The Lenovo 6396 stands out with its powerful processing capabilities, equipped with cutting-edge multi-core processors that ensure seamless multitasking. Users can enjoy superior performance for demanding applications, making it an ideal choice for both professionals and gamers. Additionally, it boasts an advanced cooling system that helps maintain optimal temperatures during intensive tasks, enhancing longevity and reliability.

Similarly, the Lenovo 6395 offers significant advancements, particularly in its display technology. Featuring a vibrant Full HD screen, this model provides users with stunning visuals and vivid colors, perfect for media consumption and graphic design. Its anti-glare technology ensures comfortable viewing even in bright environments, catering to on-the-go professionals and students alike.

The Lenovo 6393 is designed with mobility in mind. Weighing less than many competitors, this model combines portability with performance. It supports fast charging and extended battery life, allowing users to work or play for hours without worrying about running out of power. Its robust build quality ensures it can withstand the rigors of daily use.

For those seeking a versatile device, the Lenovo 6394 offers a 2-in-1 design, enabling it to function seamlessly as both a laptop and a tablet. This flexibility is complemented by a touch-responsive display and a detachable keyboard, making it perfect for creative professionals who need to switch between modes efficiently.

Lastly, the Lenovo 6397 integrates advanced connectivity options, including Wi-Fi 6 and Bluetooth 5.0. These features ensure that users can connect to the internet and other devices with enhanced speed and stability, facilitating a smoother experience whether in a home office or a busy café.

In summary, the Lenovo 6396, 6395, 6393, 6394, and 6397 embody a blend of performance, portability, versatility, and connectivity. Each model is tailored to meet the needs of different users, from gamers and professionals to students and creative individuals. With Lenovo's commitment to innovation and quality, these devices are set to provide exceptional value in today's dynamic technology landscape.
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