Correcting Print Quality Problems
This section tells you about problems you may have with the print quality of your printouts. Use the table below to find the information you need to correct these problems.
Problem | Table to use |
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Light prints | Table 1, “Light Image,” on page |
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Dark prints | Table 2, “Dark image,” on page |
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Completely blank prints | Table 3, “Blank Prints,” on page |
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Table 4, “All Black (Any Color) Prints,” on page | |
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Back of paper dirty | Table 5, “Dirt on Back of Paper,” on page |
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Dirty prints or background | Table 6, “Dirty Prints or Background,” on page |
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Vertical lines of toner on print | Table 7, “Vertical Lines on Print,” on page |
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White vertical lines on print | Table 8, “White Vertical Lines on Print,” on page |
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White horizontal lines on print | Table 9, “White Horizontal Lines on Print,” on page |
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Black spots on print | Table 10, “Black Spots,” on page |
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Toner rubbing off prints | Table 11, “Poor Fusing,” on page |
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Distorted image | Table 12, “Distortion,” on page |
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Color distortion | Table 13, “Color Distortion,” on page |
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Toner in streaks or scatter | Table 14, “Toner Streaking or Scatter,” on page |
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Color missing or faded | Table 15, “Color Fading or Missing,” on page |
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Use the following procedure when reading the tables in this section to diagnose and solve your print quality problem.
1.Locate step 1 in the table.
2.Perform the contents of the column entitled Action.
3.Print a test page to determine if the problem is solved.
4.Repeat this process until one of the following events occurs:
a.You solve the print quality problem.
b.You run out of steps to consult. In this event, call your authorized IBM service representative and report the problem.
