Operator Error Messages

Message

Problem

Operator Action

 

 

 

 

A3 FUSER ERROR

The fuser went above

1.

Make sure that the fuser is installed completely.

SEE OP. GUIDE

the normal operating

 

See “Replacing the Fuser” on page 5–19.

 

temperature.

2.

Turn the printer off for 1 minute and then turn it

 

 

 

 

 

back on. If the problem continues, go to step 3.

 

 

3.

Replace the fuser. See “Replacing the Fuser” on

 

 

 

page 5–19.If the problem continues after you

 

 

 

replace the fuser, call for service and report error

 

 

 

code A3.

 

 

4.

Print a configuration page (see “Printing a

 

 

 

Configuration Page” on page 4–9)and note the

 

 

 

print count that it reports. Record this information

 

 

 

on your Supplies Replacement Log, shown in

 

 

 

Appendix B.

 

 

Note: A fuser can print approximately 60 000 pages

 

 

under normal operating conditions. If you print on

 

 

transparencies, this number becomes smaller.

 

 

 

 

A4 FUSER ERROR

You tried to turn the

1.

Turn off the printer and allow the fuser to cool for a

SEE OP. GUIDE

printer on after a fuser

 

minimum of 30 minutes.

 

failure and before the

2.

Turn the printer on. If the problem continues, go to

 

fuser had enough time

 

 

step 3.

 

to cool.

 

 

3.

Replace the fuser. See “Replacing the Fuser” on

 

 

 

 

 

page 5–19.If the problem continues after you

 

 

 

replace the fuser, call for service and report error

 

 

 

code A4.

 

 

4.

Print a configuration page (see “Printing a

 

 

 

Configuration Page” on page 4–9)and note the

 

 

 

print count that it reports. Record this information

 

 

 

on your Supplies Replacement Log, shown in

 

 

 

Appendix B.

 

 

Note: A fuser can print approximately 60 000 pages

 

 

under normal operating conditions. If you print on

 

 

transparencies, this number becomes smaller.

 

 

 

 

A5 FUSER ERROR

The fuser failed.

1.

Make sure that the fuser is installed completely.

SEE OP. GUIDE

 

 

See “Replacing the Fuser” on page 5–19.

 

 

2.

Turn the printer off for 1 minute and then turn it

 

 

 

back on. If the problem continues, go to step 3.

 

 

3.

Replace the fuser. See “Replacing the Fuser” on

 

 

 

page 5–19.If the problem continues after you

 

 

 

replace the fuser, call for service and report error

 

 

 

code A5.

 

 

4.

Print a configuration page (see “Printing a

 

 

 

Configuration Page” on page 4–9)and note the

 

 

 

print count that it reports. Record this information

 

 

 

on your Supplies Replacement Log, shown in

 

 

 

Appendix B.

 

 

Note: A fuser can print approximately 60 000 pages

 

 

under normal operating conditions. If you print on

 

 

transparencies, this number becomes smaller.

 

 

 

 

Chapter 7. Understanding Operator Messages 7–9

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Image 149
IBM S544-5361-01 quick start A3 Fuser Error, A4 Fuser Error, A5 Fuser Error