Operator Error Messages

Message

Problem

Operator Action

 

 

 

 

F6 CONTROL ERROR

The DC controller is not

1.

Turn off the printer to clear the error and then turn

SEE OP. GUIDE

working correctly.

 

on the printer.

 

 

2.

If the problem continues, call for service and report

 

 

 

error code F6.

 

 

 

 

FUSER CLEANER

The fuser cleaning belt

1.

Replace the fuser. See “Replacing the Fuser” on

BELT FAILURE

or the belt sensor has

 

page 5–19.If the problem continues after you

 

failed.

 

replace the fuser, call for service.

 

 

2.

Print a configuration page (see “Printing a

 

 

 

Configuration Page” on page 4–9)and note the

 

 

 

print count that it reports. Record this information

 

 

 

on your Supplies Replacement Log, shown in

 

 

 

Appendix B.

 

 

Note: A fuser can print approximately 60 000 pages

 

 

under normal operating conditions. If you print on

 

 

transparencies, this number becomes smaller.

 

 

 

 

FUSER PUMP ERROR

The fuser oil pump or

1.

Make sure that the fuser is installed completely.

SEE OP. GUIDE

the oil overflow sensor

 

See “Replacing the Fuser” on page 5–19.

 

has failed.

2.

Turn the printer off for 1 minute and then turn it

 

 

 

 

 

back on. If the problem continues, go to step 3.

 

 

3.

Replace the fuser. See “Replacing the Fuser” on

 

 

 

page 5–19.If the problem continues after you

 

 

 

replace the fuser, call for service.

 

 

4.

Print a configuration page (see “Printing a

 

 

 

Configuration Page” on page 4–9)and note the

 

 

 

print count that it reports. Record this information

 

 

 

on your Supplies Replacement Log, shown in

 

 

 

Appendix B.

 

 

Note: A fuser can print approximately 60 000 pages

 

 

under normal operating conditions. If you print on

 

 

transparencies, this number becomes smaller.

 

 

 

 

INSTALL BLACK

The black toner

1.

Install a black toner cartridge. See “Replacing

TONER CARTRIDGE

cartridge is not

 

Toner Cartridges” on page 5–4.

 

installed.

2.

Print a configuration page (see “Printing a

 

 

 

 

 

Configuration Page” on page 4–9) and note the

 

 

 

print count that it reports. Record this information

 

 

 

on your Supplies Replacement Log, shown in

 

 

 

Appendix B.

 

 

3.

If the problem continues, call for service.

 

 

 

 

INSTALL CYAN

The cyan toner

1.

Install a cyan toner cartridge. See “Replacing

TONER CARTRIDGE

cartridge is not

 

Toner Cartridges” on page 5–4.

 

installed.

2.

Print a configuration page (see “Printing a

 

 

 

 

 

Configuration Page” on page 4–9) and note the

 

 

 

print count that it reports. Record this information

 

 

 

on your Supplies Replacement Log, shown in

 

 

 

Appendix B.

 

 

3.

If the problem continues, call for service.

 

 

 

 

Chapter 7. Understanding Operator Messages 7–13

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IBM S544-5361-01 F6 Control Error, Fuser Cleaner, Belt Failure, Fuser Pump Error, Install Black, Toner Cartridge