
Operator Error Messages
Message | Problem | Operator Action | |
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D6 FAN ERROR | The electronics fan is | 1. | Turn off the printer to clear the error and then turn |
SEE OP. GUIDE | blocked or failing. |
| on the printer. |
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| 2. | If the problem continues, call for service and report |
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| error code D6. |
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E5 ROTARY ERROR | The cartridge rotary | 1. | Make sure that each toner cartridge is fully seated. |
SEE OP. GUIDE | unit is not rotating | 2. | Turn off the printer to clear the error and then turn |
| correctly. | ||
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| on the printer. | |
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| 3. | If the problem continues, call for service and report |
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| error code E5. |
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E6 CART. ERROR | A toner cartridge is | 1. | Make sure that all cartridges are installed |
SEE OP. GUIDE | failing to move into or |
| completely. |
| out of print position. | 2. | Turn off the printer to clear the error and then turn |
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| on the printer. |
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| 3. | If the problem continues after you perform the |
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| above steps, identify which cartridge is failing to |
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| move, if possible. Replace that cartridge. See |
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| “Replacing Toner Cartridges” on page |
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| cannot identify the cartridge, call for service and |
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| report error code E6. |
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| 4. | Print a configuration page (see “Printing a |
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| Configuration Page” on page |
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| print count that it reports. Record this information |
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| on your Supplies Replacement Log, shown in |
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| Appendix B. |
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F1 CONTROL ERROR | The DC controller | 1. | Turn off the printer to clear the error and then turn |
SEE OP. GUIDE | detected an internal |
| on the printer. |
| memory error. | 2. | If the problem continues, call for service and report |
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| error code F1. |
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F2 CONTROL ERROR | The DC controller | 1. | Check that the printer power cord is securely |
SEE OP. GUIDE | detected an internal |
| plugged into an approved outlet. |
| voltage error. | 2. | Turn off the printer to clear the error and then turn |
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| on the printer. |
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| 3. | If the problem continues, call for service and report |
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| error code F2. |
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F3 CONTROL ERROR | The DC controller | 1. | Turn off the printer to clear the error and then turn |
SEE OP. GUIDE | detected a thermal/ |
| on the printer. |
| humidity unit error. | 2. | If the problem continues, call for service and report |
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| error code F3. |
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F4 SENSOR ERROR | The density detection | 1. | Clean the density detection sensor. See “Cleaning |
SEE OP. GUIDE | sensor is not working |
| the Window of the Density Detection Sensor” on |
| correctly. |
| page |
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| 2. | Turn off the printer to clear the error and then turn |
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| on the printer. |
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| 3. | If the problem continues, call for service and report |
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| error code F4. |
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F5 CONTROL ERROR | There is an internal | 1. | Turn off the printer to clear the error and then turn |
SEE OP. GUIDE | communications |
| on the printer. |
| printer error. | 2. | If the problem continues, call for service and report |
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| error code F5. |
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