Operator Warning Messages

Message

Problem

Action

 

 

 

 

BLACK TONER

The black toner

1.

When the print quality begins to degrade, replace

LOW

cartridge is almost

 

the black toner cartridge. See “Replacing Toner

 

empty.

 

Cartridges” on page 5–4.

 

 

2.

If the problem continues after you install a new

 

 

 

cartridge, call for service.

 

 

 

 

CLEAN SENSOR &

There is a density

1.

Clean the density detection sensor. See “Cleaning

TRANSFER DRUM

sensor error or the

 

the Window of the Density Detection Sensor” on

 

sensor is dirty.

 

page 8–4.

 

 

2.

If the problem continues, call for service.

 

 

 

 

CLEANER BELT LOW

The fuser cleaning belt

1.

Print a configuration page. See “Printing a

GET PRINT COUNT

is nearly worn out.

 

Configuration Page” on page 4–9.

 

 

2.

Record the print count number for later reference.

 

 

3.

Replace the fuser. See “Replacing the Fuser” on

 

 

 

page 5–19.

 

 

4.

If the problem continues after you replace the

 

 

 

fuser, call for service.

 

 

Note: A fuser can print approximately 60 000 pages

 

 

under normal operating conditions. If you print on

 

 

transparencies, this number becomes smaller.

 

 

 

 

CYAN TONER

The cyan toner

1.

When the print quality begins to degrade, replace

LOW

cartridge is almost

 

the cyan toner cartridge. See “Replacing Toner

 

empty.

 

Cartridges” on page 5–4.

 

 

2.

If the problem continues after you install a new

 

 

 

cartridge, call for service.

 

 

 

 

FUSER OIL

The fuser oil supply is

1.

Replace the fuser oil bottle within the next 50

LOW

low.

 

prints. See “Replacing the Fuser Oil Bottle” on

 

 

 

page 5–16.

 

 

2.

If the problem continues after you replace the fuser

 

 

 

oil bottle, call for service.

 

 

 

 

MAGENTA TONER

The magenta toner

1.

When the print quality begins to degrade, replace

LOW

cartridge is almost

 

the magenta toner cartridge. See “Replacing

 

empty.

 

Toner Cartridges” on page 5–4.

 

 

2.

If the problem continues after you install a new

 

 

 

cartridge, call for service.

 

 

 

 

REPLACE DRUM TO

The photoconductor

1.

For the best print quality, replace the

ENSURE QUALITY

drum’s sensitivity is

 

photoconductor drum cartridge. See “Replacing

 

low; the drum should

 

the Photoconductor Drum Cartridge” on page

 

be replaced.

 

5–33.

 

 

2.

If the message continues after you replace the

 

 

 

drum, call for service.

 

 

 

 

YELLOW TONER LOW

The yellow toner

1.

When the print quality begins to degrade, replace

 

cartridge is almost

 

the yellow toner cartridge. See “Replacing Toner

 

empty.

 

Cartridges” on page 5–4.

 

 

2.

If the problem continues after you install a new

 

 

 

cartridge, call for service.

 

 

 

 

7–6IBM Network Color Printer Operator’s Guide

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IBM S544-5361-01 quick start Operator Warning Messages, Message Problem Action