Dealing with Problems (Summary)

When a problem occurs, refer to this page. The "Reference Manual" also contains detailed information. If a problem appears to be related to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact Panasonic Technical Support.

Starting Up

The power indicator or bat-

 

Check the cable connection for the AC adaptor.

 

tery indicator is not lit

 

Check to see if a fully charged battery is properly installed.

 

 

 

 

 

 

Remove the battery pack and disconnect the AC adaptor, then connect them again.

 

is displayed

Input your password. If you have forgotten it, contact Panasonic Technical Support.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

POST Startup Error(s) is

 

 

page 19

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

displayed

 

 

 

 

 

 

 

 

 

 

 

 

Windows startup, or an op-

Press F9 in the Setup Utility (

 

 

 

 

 

“Setup Utility”).

This will restore the Setup

 

eration is extremely slow

Utility's settings to their default values (except the password settings). Then, the Setup

 

 

 

 

Utility must be run once again for you to input the appropriate operating environment set-

 

 

 

 

tings. (The processing speed depends on the application software used, so this operation

 

 

 

 

may not cause the processing speed to increase.)

 

The date and time are incor-

 

You can set the date and time using the following menu.

 

rect

 

 

 

Windows 2000

: [Control Panel] - [Date/Time]

 

 

 

 

 

 

 

Windows XP

: [Control Panel] - [Date, Time, Language, and Regional Options] -

 

 

 

 

 

 

 

[Date and Time]

 

 

 

 

 

 

 

 

 

When the computer is connected to a LAN, confirm the date and time of the server.

 

 

 

 

 

If you continue to experience problems, the internal battery maintaining the clock may

 

 

 

 

 

need to be replaced. Contact Panasonic Technical Support.

 

 

 

 

 

 

This computer will not correctly recognize the date and time starting from the year 2100

 

 

 

 

 

A.D.

 

 

 

 

 

 

 

 

When resuming from the

Use the Windows password as follows:

 

 

 

standby or hibernation

Windows 2000

 

 

 

 

 

 

 

 

mode,

 

does not appear

Set the password in [Control Panel] - [Users and Passwords], then add the check mark for

even if

 

password has been

[Prompt for password when computer goes off standby] in [Control Panel] - [Power Op-

a

set in the Setup Utility

tions] - [Advanced].

 

 

 

 

 

 

 

 

 

 

 

 

Windows XP

 

 

 

 

 

 

 

 

 

 

 

 

Select the account to change in [Control Panel] - [User Accounts] and set the password, then

 

 

 

 

add the check mark for [Prompt for password when computer resumes from standby] in

 

 

 

 

[Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced].

When the administrator

Windows 2000

 

 

 

 

 

 

 

 

password is forgotten

After reinstalling, setup Windows and then set the password again.

 

 

 

 

Windows XP

 

 

 

 

 

 

 

 

 

 

 

 

If you have created a password reset disk (

 

page 12), a message is displayed when you

 

 

 

 

 

 

 

 

 

 

 

 

 

 

fail to correctly enter the password. Follow the message’s instructions and set the password

 

 

 

 

again by using the password reset disk.

 

 

 

 

 

 

 

If you have not created a password reset disk, after reinstalling, setup Windows and then set

 

 

 

 

the password again.

 

 

 

 

 

 

 

 

When the previous item is

 

Press F9 in the Setup Utility (

 

 

 

“Setup Utility”).

This will restore the Setup

 

 

 

not the cause

 

Utility's settings to their default values (except the password settings).

 

 

 

 

 

Try removing all peripheral devices.

 

 

 

 

 

 

 

 

 

Windows 2000

 

 

 

 

 

 

 

 

 

 

 

 

 

Click [Local Disk(C:)] in [My Computer] with the right button, select [Properties], then

 

 

 

 

 

select [Tools] - [Check Now].

 

 

 

 

 

 

 

 

 

Windows XP

 

 

 

 

 

 

 

 

 

 

 

 

 

Click [Local Disk(C:)] in [Start] - [My Computer] with the right button, select [Proper-

 

 

 

 

 

ties], then select [Tools] - [Check Now].

 

 

 

 

 

 

 

 

At start-up, press

F8 to operate the computer in the Safe mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

21

Page 21
Image 21
Panasonic CF-28 Series operating instructions Dealing with Problems Summary, Starting Up