7–14 IBM Network Color Printer Operator’s Guide
INSTALL FUSER
UNIT The fuser is not
installed or is not
installed correctly.
1. Install a new fuser. See “Replacing the Fuser” on
page 5–19.
2. Make sure that the fuser is secured by tightening
the 2 mounting screws.
3. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
4. If the problem continues, install another fuser.
5. If the problem continues after you install another
fuser, call for service.
INSTALL MAGENTA
TONER CARTRIDGE The magenta toner
cartridge is not
installed.
1. Install a magenta toner cartridge. See “Replacing
Toner Cartridges” on page 5–4.
2. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
3. If the problem continues, call for service.
INSTALL PHOTO
DRUM The photoconductor
drum cartridge is not
installed.
1. Install the photoconductor drum cartridge. See
“Replacing the Photoconductor Drum Cartridge”
on page 5–33. If the drum is installed, make sure
that it is installed completely and is latched.
2. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
3. If the problem continues, install another
photoconductor drum cartridge.
4. If the problem continues, call for service.
INSTALL YELLOW
TONER CARTRIDGE The yellow toner
cartridge is not
installed.
1. Install a yellow toner cartridge. See “Replacing
Toner Cartridges” on page 5–4.
2. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
3. If the problem continues, call for service.
LOAD LTR PAPER Load letter-size paper
in tray 1 or tray 2. 1. Load letter-size paper in tray 1 or tray 2. See
“Loading Paper” on page 3–2.
2. If the problem continues after you load paper, call
for service.
LOAD LGL PAPER Load legal-size paper
in tray 1 or tray 2. 1. Load legal-size paper in tray 1 or tray 2. See
“Loading Paper” on page 3–2.
2. If the problem continues after you load paper, call
for service.
LOAD A4 PAPER Load A4-size paper in
tray 1 or tray 2. 1. Load A4-size paper in tray 1 or tray 2. See
“Loading Paper” on page 3–2.
2. If the problem continues after you load paper, call
for service.
Operator Error Messages
Message Problem Operator Action