Table 13: Color Distortion

Step

Action

1.Make sure that the paper in the printer is free of defects and meets the specifications listed in “Choosing Paper” on page 2–2.

2.Replace the photoconductor drum cartridge (see “Replacing the Photoconductor Drum Cartridge” on page 5–33).

3.Clean the transfer drum (see “Cleaning the Transfer Drum” on page 8–3).

Table 14: Toner Streaking or Scatter

Step

Action

1.Make sure that the paper loaded in the printer is free of excess moisture and meets the specifications listed in “Choosing Paper” on page 2–2.

2.Set the separation corona mode to so that the forcible control is OFF (see “Setting the Separation Corona Mode” on page 6–26). If this improves the print quality, set the separation corona mode on or off as needed to compensate for the environment.

<2-6> CAUTION:

High temperature. Switch off printer power and allow at least 15 minutes for parts in this area to cool before handling.

3.

Check the fuser rollers for flaws or dirt buildup.

If you see flaws on the fuser rollers, replace the fuser unit (see “Replacing the Fuser” on page 5–19).

If you see dirt on the fuser rollers, try to remove it using the procedure described in “Cleaning the Fuser Rollers” on page 8–5.

If you cannot remove all of the dirt, replace the fuser unit.

 

 

Table 15: Color Fading or Missing

 

 

 

Step

 

Action

 

 

1.

Run several full-color gradient test prints from the density control panel (see

 

“Printing Test Prints from the Density Control Panel” on page 6–24).

 

If the color is missing or fading on 1 color only, replace the toner cartridge

 

 

for that color (see “Replacing Toner Cartridges” on page 5–4).

 

Otherwise, go to step 2.

 

 

2.

Make sure that the paper loaded in the printer is free of excess moisture and

 

meets the specifications listed in “Choosing Paper” on page 2–2.

 

 

 

Chapter 6. Diagnosing Printer Problems 6–19

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Image 133
IBM S544-5361-01 quick start Color Distortion, Toner Streaking or Scatter, Color Fading or Missing