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Operator Error Messages
Message | Problem | Operator Action | |
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LOAD B5 PAPER | Tray 2 is out of paper. | 1. | Load JIS |
IN TRAY 2 |
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| Paper” on page |
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| 2. | If the problem continues after you load paper, call |
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| for service. |
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LOAD LETTER TRANSP. | The auxiliary tray is out | 1. | Load |
AUXILIARY TRAY | of transparencies. |
| tray. See “Loading Paper in the Auxiliary Tray” on |
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| page |
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| 2. | If the problem continues after you load |
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| transparencies, call for service. |
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LOAD A4 TRANSP. | The auxiliary tray is out | 1. | Load |
AUXILIARY TRAY | of transparencies. |
| See “Loading Paper in the Auxiliary Tray” on page |
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| 2. | If the problem continues after you load |
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| transparencies, call for service. |
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OFFLINE | This is an informational | 1. | If the message does not clear, turn the printer off |
| message, unless the |
| and on. |
| message does not | 2. | If the problem continues, call for service. |
| change. | ||
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PAPER JAM | Paper length goes | 1. | Clear the jam and reset the printer (see “Clearing |
PAPER TOO LONG | above the maximum of |
| Paper Jams” on page |
| 14 inches. | 2. | If the problem continues after clearing the paper |
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| jam, call for service. |
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PAPER JAM AREA 3 | Paper is jammed in the | 1. | Clear the jam and reset the printer (see “Clearing |
OPEN FRONT DOOR | feeder access area. |
| Paper Jams” on page |
| The paper did not | 2. | If the problem continues after clearing the paper |
| reach the | ||
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| jam, call for service. | |
| preregistration sensor |
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| or the leading edge |
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| sensor in time. |
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PAPER JAM AREA 2 | Paper has jammed in | 1. | Clear the jam and reset the printer (see “Clearing |
OPEN FRONT DOOR | the fuser area. Paper |
| Paper Jams” on page |
| did not reach the | 2. | If the problem continues after clearing the paper |
| delivery sensor in time. | ||
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| jam, call for service. | |
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PAPER JAM AREA 1 | Paper was not detected | 1. | Clear the jam and reset the printer (see “Clearing |
OPEN FRONT DOOR | on the transfer drum or |
| Paper Jams” on page |
| did not separate from | 2. | If the problem continues after removing the paper |
| the transfer drum | ||
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| jam, call for service. | |
| correctly. The paper |
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| was not detected by the |
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| separation sensor. |
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POWER SAVER MODE | This is an informational | 1. | If the message does not clear, turn the printer off |
| message, unless the |
| and on. |
| message does not | 2. | If the problem continues, call for service. |
| change. | ||
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PRINTING | This is an informational | 1. | If the message does not clear, turn the printer off |
| message, unless the |
| and on. |
| message does not | 2. | If the problem continues, call for service. |
| change. | ||
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