Operator Error Messages

Message

Problem

Operator Action

 

 

 

 

LOAD B5 PAPER

Tray 2 is out of paper.

1.

Load JIS B5-size paper in tray 2. See “Loading

IN TRAY 2

 

 

Paper” on page 3–2.

 

 

2.

If the problem continues after you load paper, call

 

 

 

for service.

 

 

 

 

LOAD LETTER TRANSP.

The auxiliary tray is out

1.

Load letter-size transparencies in the auxiliary

AUXILIARY TRAY

of transparencies.

 

tray. See “Loading Paper in the Auxiliary Tray” on

 

 

 

page 3–6.

 

 

2.

If the problem continues after you load

 

 

 

transparencies, call for service.

 

 

 

 

LOAD A4 TRANSP.

The auxiliary tray is out

1.

Load A4-size transparencies in the auxiliary tray.

AUXILIARY TRAY

of transparencies.

 

See “Loading Paper in the Auxiliary Tray” on page

 

 

 

3–6.

 

 

2.

If the problem continues after you load

 

 

 

transparencies, call for service.

 

 

 

 

OFFLINE

This is an informational

1.

If the message does not clear, turn the printer off

 

message, unless the

 

and on.

 

message does not

2.

If the problem continues, call for service.

 

change.

 

 

 

 

 

 

 

PAPER JAM

Paper length goes

1.

Clear the jam and reset the printer (see “Clearing

PAPER TOO LONG

above the maximum of

 

Paper Jams” on page 6–3).

 

14 inches.

2.

If the problem continues after clearing the paper

 

 

 

 

 

jam, call for service.

 

 

 

 

PAPER JAM AREA 3

Paper is jammed in the

1.

Clear the jam and reset the printer (see “Clearing

OPEN FRONT DOOR

feeder access area.

 

Paper Jams” on page 6–3).

 

The paper did not

2.

If the problem continues after clearing the paper

 

reach the

 

 

jam, call for service.

 

preregistration sensor

 

 

 

 

 

or the leading edge

 

 

 

sensor in time.

 

 

 

 

 

 

PAPER JAM AREA 2

Paper has jammed in

1.

Clear the jam and reset the printer (see “Clearing

OPEN FRONT DOOR

the fuser area. Paper

 

Paper Jams” on page 6–3).

 

did not reach the

2.

If the problem continues after clearing the paper

 

delivery sensor in time.

 

 

jam, call for service.

 

 

 

 

 

 

 

PAPER JAM AREA 1

Paper was not detected

1.

Clear the jam and reset the printer (see “Clearing

OPEN FRONT DOOR

on the transfer drum or

 

Paper Jams” on page 6–3).

 

did not separate from

2.

If the problem continues after removing the paper

 

the transfer drum

 

 

jam, call for service.

 

correctly. The paper

 

 

 

 

 

was not detected by the

 

 

 

separation sensor.

 

 

 

 

 

 

POWER SAVER MODE

This is an informational

1.

If the message does not clear, turn the printer off

 

message, unless the

 

and on.

 

message does not

2.

If the problem continues, call for service.

 

change.

 

 

 

 

 

 

 

PRINTING

This is an informational

1.

If the message does not clear, turn the printer off

 

message, unless the

 

and on.

 

message does not

2.

If the problem continues, call for service.

 

change.

 

 

 

 

 

 

 

7–16IBM Network Color Printer Operator’s Guide

Page 156
Image 156
IBM S544-5361-01 Load Letter Transp, Load A4 Transp, Paper TOO Long, Paper JAM Area, Open Front Door, Power Saver Mode