IBM S544-5361-01 quick start D2 Motor Error, D3 Motor Error, D4 FAN Error, D5 FAN Error

Operator Error Messages

Message	Problem	Operator Action
D2 MOTOR ERROR	The drum motor is not	1.	Open the front door and top cover. Lower the
SEE OP. GUIDE	working correctly.		release handle and turn the transfer drum knob
			while you watch the transfer drum rotate.
		2.	If the drum does not rotate smoothly, install a new
			photoconductor drum cartridge (see “Replacing
			the Photoconductor Drum Cartridge” on page
			5–33).
		3.	Print a configuration page (see “Printing a
			Configuration Page” on page 4–9)and note the
			print count that it reports. Record this information
			on your Supplies Replacement Log, shown in
			Appendix B.
		4.	Turn off the printer to clear the error and then turn
			on the printer.
		5.	If the problem continues after you install a different
			drum, reinstall the original drum, call for service,
			and report error code D2.
D3 MOTOR ERROR	The main motor is not	1.	Do the following to check for binds and clear the
SEE OP. GUIDE	working correctly.		error:
			a. Open the fuser access door and check that the
			fuser is installed completely.
			b. Move the fuser jam-release lever up and down
			several times and check that the fuser rollers
			are not binding. If the rollers are binding,
			replace the fuser. See “Replacing the Fuser” on
			page 5–19.
		2.	Turn off the printer to clear the error and then turn
			on the printer.
		3.	Install a different photoconductor drum cartridge.
			See “Replacing the Photoconductor Drum
			Cartridge” on page 5–33.
		4.	Print a configuration page (see “Printing a
			Configuration Page” on page 4–9)and note the
			print count that it reports. Record this information
			on your Supplies Replacement Log, shown in
			Appendix B.
		5.	If the problem continues after you install a new
			drum, reinstall the original drum, call for service,
			and report error code D3.
D4 FAN ERROR	The controller fan is not	1.	Turn off the printer to clear the error and then turn
SEE OP. GUIDE	working correctly.		on the printer.
		2.	If the problem continues, call for service and report
			error code D4.
D5 FAN ERROR	The fuser fan is not	1.	Make sure that the fan opening is not blocked.
SEE OP. GUIDE	working correctly.	2.	Remove the filter holder. Clean or replace the air
			filter and the ozone filter, if needed. See
			“Replacing the Air and Ozone Filters” on page 8–6.
		3.	Turn off the printer to clear the error and then turn
			on the printer.
		4.	If the problem continues, call for service and report
			error code D5.

Chapter 7. Understanding Operator Messages 7–11