IBM S544-5361-01 Understanding Operator Error Messages, Table of Operator Error Messages

Understanding Operator Error Messages

When you see an error message on the display panel, printing stops and the Attention light flashes. You see the error message until the error is resolved or until another error is encountered.

Table of Operator Error Messages

This table lists the error messages that you may see, gives a brief description of the problem, and tells you what to do. When you are instructed to call for service, call 1-800-358-6661.See “Requesting Service” on page xiii for further information.

Note: The operator action most likely to solve the problem is listed first.

Operator Error Messages

Message	Problem	Operator Action
A1 FUSER ERROR	The fuser is below	1.	Make sure that the fuser is installed completely.
SEE OP. GUIDE	operating temperature.		See “Replacing the Fuser” on page 5–19.
		2.	Turn the printer off for 1 minute and then turn it
			back on. If the problem continues, go to step 3.
		3.	Replace the fuser. See “Replacing the Fuser” on
			page 5–19.If the problem continues after you
			replace the fuser, call for service and report error
			code A1.
		4.	Print a configuration page (see “Printing a
			Configuration Page” on page 4–9)and note the
			print count that it reports. Record this information
			on your Supplies Replacement Log, shown in
			Appendix B.
		Note: A fuser can print approximately 60 000 pages
		under normal operating conditions. If you print on
		transparencies, this number becomes smaller.
A2 FUSER ERROR	The fuser did not warm-	1.	Make sure that the fuser is installed completely.
SEE OP. GUIDE	up correctly.		See “Replacing the Fuser” on page 5–19.
		2.	Turn the printer off for 1 minute and then turn it
			back on. If the problem continues, go to step 3.
		3.	Replace the fuser. See “Replacing the Fuser” on
			page 5–19.If the problem continues after you
			replace the fuser, call for service and report error
			code A2.
		4.	Print a configuration page (see “Printing a
			Configuration Page” on page 4–9)and note the
			print count that it reports. Record this information
			on your Supplies Replacement Log, shown in
			Appendix B.
		Note: A fuser can print approximately 60 000 pages
		under normal operating conditions. If you print on
		transparencies, this number becomes smaller.

7–8IBM Network Color Printer Operator’s Guide