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S544-5361-01
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18IBM Network Color Printer Operator’s Guide
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Specifications
Install
Error codes
Appendix C. Wiring Diagrams
Password
A3 Fuser Error
Symbols
Paper amount indicator
Printing a Configuration
Diagnosing Printer Problems
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Contents
Task Where to Look
IBM Network Color Printer
Second Edition June
Table of Contents
Loading Paper and Transparencies
Using the Operator Panel
Choosing and Storing Paper and Transparencies
Understanding Operator Messages
Diagnosing Printer Problems
Replacing Supplies
Maintaining the Printer
Trademarks
Federal Communication Notices Commission FCC Statement
Axis
Pantone
Unix
European Union EU Electromagnetic Conformity Statement
Japanese Vcci Class 2 ITE Statement
IBM Network Color Printer Operator’s Guide
Preface
Audience
Paper Input and Output Receptacles
Electrical Safety
Common Phrases
Laser Safety
Disposal of Materials
Xiv IBM Network Color Printer Operator’s Guide
Welcome to the IBM Network Color Printer
Highlights
Introducing the Printer
General Description
Optional Features
Optional Tray 2 Paper Feeder Feature Code
Universal Paper Cassette Feature Code
Printer Stand Feature Code
Part Description Number
Ordering Supplies
Supplies
Supplies
Identifying Printer Parts and Controls
Front and Right Sides
Fuser oil bottle cover open
Top cover open
Fuser access door closed
Feeder access door
Feeder access door on tray 2 paper feeder closed
Power switch Optional tray 2 paper feeder
Wire cleaner stored inside the printer
Top output tray facedown open
Separation corona unit
Operator panel
Back and Left Sides
Inside the Front Door
Serial number label see below
Photoconductor drum cartridge door handle
Turret rotation knob
Identifying Parts on the Density Control Panel
Turning the Printer Off
Turning the Printer On and Off
Turning the Printer On
Resetting the Printer
Choosing and Storing Paper and Transparencies
Paper Specifications
Source Paper Size Weight Capacity
Choosing Paper
Paper You Should Use
Choosing and Storing Paper and Transparencies
Understanding the Printable Area on a
Border Width Size
Handling and Storing Printouts
Handling and Storing Paper and Transparencies
Handling and Storing Paper
Handling Transparencies
Loading Paper and Transparencies
Loading Paper
Loading Paper in Tray 1 and Tray
Loading Paper and Transparencies
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Loading Paper and Transparencies
Loading Paper in the Auxiliary Tray
Opening the Auxiliary Tray
Loading Paper in the Auxiliary Tray
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Loading Transparencies in the Auxiliary Tray
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Loading Paper and Transparencies
Closing the Auxiliary Tray
Opening the Side Output Tray
Using the Side Output Tray
Choosing the Paper Output Tray
Closing the Side Output Tray
Using the Top Output Tray
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Using the Operator Panel
Power
Identifying Each Part of the Operator Panel
Online Push Button and Light
Busy
Cancel Push Button
Display Panel
Through Control Push Buttons
Menu
When you Press the Enter push button to
Paper Source Lights
Enter
Menu Scrolling
Canceling a Print Job
Understanding the Menus
Menu Group
Navigating the Menus
Choosing a Menu Setting
Menu Group Where to Find an Explanation
Print Pages Menu
Using the Online Menu Print Pages Menu
Accessing the Print Pages Menu
Printing a Job Log
Printing a Configuration
Printing the Help Map
Printing the Font
Printing a Test
Printing the Color Pages
Using the Offline Menus
JOB LOG Setup
Exit Setup
Offline Menus
Accessing the Offline Menus
Changing a Password
Entering a Password
Deleting a Password
Using the Printer Setup Menu
Accessing the Printer Setup Menu
Printer Setup Menu
Printer Setup Menu Items
Choosing the Paper Size
Choosing the Color Mode
Choosing to Print a Cover
Choosing to Print When There Is a PostScript Error
Choosing to Print a Start
Using the System Setup Menu
Accessing the System Setup Menu
System Setup Menu
System Setup Menu Items
Setting the Printer Name
Setting the Time and Date
Changing the Password
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Setting the Power Savings Mode
Using the Language Menu
Language Menu Settings
Language Menu Settings
Changing the Language
Replacing Supplies
Storing and Handling Toner Cartridges
Replacing Supplies
Replacing Toner Cartridges
Removing the Old Cartridge
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Replacing Supplies
Installing a New Cartridge
Remove a new toner cartridge from its protective bag
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Replacing Supplies
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Recycling the Used Toner Cartridge
Replacing the Used Toner Bottle
Replacing Supplies
Replacing the Fuser Oil Bottle
Removing the Old Fuser Oil Bottle
Installing the New Fuser Oil Bottle
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Oil Removal Tool Oil Recycle Bottle
Replacing the Fuser
Preparing the Fuser and Work Area
Unpacking the New Fuser
Removing the Fuser Oil from the Printer
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Replacing Supplies
Removing the Fuser Access Door
Replacing Supplies
Removing the Used Fuser
Installing the New Fuser
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Replacing the Fuser Access Door
Filling the New Fuser Unit with Fuser Oil
Printing Test Pages
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Removing the Old Photoconductor Drum Cartridge
Replacing the Photoconductor Drum Cartridge
Locating the Orange Photoconductor Drum Shield
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Installing a New Photoconductor Drum Cartridge
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Replacing Supplies
Recycling the Photoconductor Drum Cartridge
Cleaning the Separation Corona Wire
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Diagnosing Printer Problems
Problem Possible Cause Action
Common Printer Problems
Common Printer Problems
Clearing Paper Jams
Clearing a Paper Jam in Area 1 Transfer Drum Area
Diagnosing Printer Problems
Clearing a Paper Jam in Area 2 Fuser Area
Diagnosing Printer Problems
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Clearing a Paper Jam in Area 3 Paper Feeder Area
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Diagnosing Printer Problems
Clearing a Paper Jam in the Tray 2 Paper Feeder
Correcting Print Quality Problems
Problem Table to use
Light Image
Dark image
Blank Prints
Step Action
All Black Any Color Prints
Dirt on Back of Paper
Dirty Prints or Background
Vertical Lines on Print
White Vertical Lines on Print
White Horizontal Lines on Print
Distortion
Poor Fusing
Black Spots
Color Fading or Missing
Color Distortion
Toner Streaking or Scatter
Adjusting the Side Registration on Tray 2 Printouts
When the left margin is 2.8 mm
Example
Adjusting the Color Density
Diagnosing Printer Problems
Printing Test Prints from the Density Control Panel
Diagnosing Printer Problems
Setting the Separation Corona Mode
Understanding Operator Messages
Understanding Post Error Messages
Function of Post Error Messages
Table of Post Error Messages
Post Error Messages
Dram Simm
Dram Slot
ETH Fuse
ETH Quiet
ETH Intlpbk
Scsi Fuse
Scsi Quiet
Scsi Rupt II
Priority Message
Understanding Warning Messages
List of Warning Messages
Message Problem Action
Operator Warning Messages
Understanding Status Messages
Understanding Operator Error Messages
Table of Operator Error Messages
Operator Error Messages
Message Problem Operator Action
A5 Fuser Error
A3 Fuser Error
A4 Fuser Error
A6 Fuser Error
B1 Laser Error
B2 Laser Error
C5 Laser Error
D2 Motor Error
D3 Motor Error
D4 FAN Error
D5 FAN Error
D6 FAN Error
E5 Rotary Error
E6 CART. Error
F1 Control Error
F6 Control Error
Fuser Cleaner
Fuser Pump Error
Install Black
Install Fuser
Install Magenta
Install Photo
Install Yellow
Tray
Load B5 Paper
Auxiliary Tray
Power Saver Mode
Load Letter Transp
Load A4 Transp
Paper JAM
Processing
Replace Used
Toner Bottle
Warming UP
18IBM Network Color Printer Operator’s Guide
Maintaining the Printer
Cleaning the Outside of the Printer
Cleaning the Transfer Drum
Cleaning the Paper Path
Cleaning the Paper Feeder Area
Cleaning the Window of the Density Detection Sensor
Cleaning the Fuser Rollers
Replacing the Air and Ozone Filters
Maintaining the Printer
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Maintaining the Printer
Replacing the Separation Corona Unit
Maintaining the Printer
Replacing the Transfer Drum Cleaning Assembly
Maintaining the Printer
Remove the used transfer drum cleaning assembly
Maintaining the Printer
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Maintaining the Printer
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Appendix A. Help Map
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Appendix B. Supplies Replacement Log
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Print Count Date
Supplies Replacement Log
Toner-Cyan Print Count Date
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Appendix C. Wiring Diagrams
These wiring diagrams are for service use only
General Circuit Diagram 1
General Circuit Diagram 2
4IBM Network Color Printer Operator’s Guide
Acronyms and Abbreviations
Scsi
SEF
Simm
TCP/IP
Glossary
Numerics
Bindery emulation mode. See bindery context
Consumable supplies. a deprecated term for
Controller. See control unit Corona. See separation corona
Downloader utility. See IBM Color Downloader
Feeder. See paper feeder
Glossary
Kilobyte KB bytes
Laser light amplification by stimulated emission
Optical character recognition OCR.
Parallel-attached. See parallel printer
Point size. See point
Print job. See job
Rendering. See color-rendering style, photographic rendering
Small computer system interface SCSI. a
Spooler utility. See IBM Color Spooler
Tagged image file format TIFF. a bitmapped
TCP/IP transmission control protocol/Internet
Transmission control protocol/Internet protocol
Transparency film. See transparency
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Symbols
Index
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