Contents

About this manual. . . . . . . . . . . iii

Chapter 1. Safety information . . . . . . 1

General safety . . . . . . . . . . . . . . . . 1 Electrical safety . . . . . . . . . . . . . . . 2 Safety inspection guide . . . . . . . . . . . . 3

Handling devices that are sensitive to electrostatic discharge. . . . . . . . . . . . . . . . . . 3

Grounding requirements . . . . . . . . . . . . 4 Safety notices (multilingual translations) . . . . . . 5

Laser compliance statement (multilingual

translations) . . . . . . . . . . . . . . . . 17

Chapter 2. Important service

 

information

23

Strategy for replacing FRUs

23

Strategy for replacing a hard disk drive . . .

23

Important notice for replacing a system

 

board

24

How to use error message

24

Strategy for replacing FRUs for CTO, CMV, and

 

GAV

25

Product definition

25

FRU identification for CTO, CMV, and GAV

 

products

25

Chapter 3. General checkout

27

What to do first

28

Checkout guide

29

Diagnostics using PC-Doctor for DOS. . . .

29

Lenovo ThinkVantage Toolbox

31

FRU tests

33

Power system checkout

34

Checking the ac power adapter

34

Checking operational charging

34

Checking the battery pack

35

Checking the backup battery

35

Chapter 4. Related service

 

information

37

Restoring the factory contents by using Recovery

 

Disc Set

37

Passwords

38

Power-on password

38

Hard-disk password

38

Supervisor password

39

How to remove the power-on password . . .

39

How to remove the hard-disk password . . .

39

Power management

41

Screen blank mode

41

Sleep (standby) mode

41

Hibernation mode

41

Symptom-to-FRU index

43

Numeric error codes

43

Error messages

45

Beep symptoms

46

No-beep symptoms

46

LCD-related symptoms

46

Intermittent problems

48

Undetermined problems

48

Chapter 5. Status indicators

49

Chapter 6. Fn key combinations . . .

53

Chapter 7. FRU replacement

 

notices

57

Screw notices

57

Retaining serial numbers

58

Restoring the serial number of the system

 

unit

58

Retaining the UUID

59

Reading or writing the ECA information . . .

59

Chapter 8. Removing and replacing a

 

FRU

61

Before servicing ThinkPad T420 and T420i . . .

62

1010

Battery pack

63

1020

ExpressCard blank bezel

64

1030 Serial Ultrabay Enhanced device or travel

 

bezel

65

1040

Hard disk drive (HDD) and solid state drive

 

(SSD)

66

1050

DIMM slot cover

69

1060 DIMM (in the slot on the underside of the

 

computer)

70

1070

PCI Express Mini Card for wireless WAN . .

71

1080

Keyboard

73

1090

DIMM (in the slot under the keyboard) . . .

77

1100

Backup battery

79

1110

PCI Express Mini Card for wireless LAN . .

81

1120

Keyboard bezel assembly, FPC cable, and

 

Bluethooth daughter card

83

1130

SmartCard

88

1140

Modem daughter card (MDC)

90

1150

Speaker assembly

91

© Copyright Lenovo 2011

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Lenovo T420i manual Contents