Lenovo T420i manual Related service information, Operating System Recovery Disc one disc

Chapter 4. Related service information

This chapter presents following information:

•“Restoring the factory contents by using Recovery Disc Set” on page 37

•“Passwords” on page 38

•“Power management” on page 41

•“Symptom-to-FRU index” on page 43

Service Web site:

When the latest maintenance diskette and the system program service diskette become available, they will be posted on

http://www.lenovo.com/support

Restoring the factory contents by using Recovery Disc Set

When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of a failure, no product recovery program is on the new drive. In this case, you must use the Recovery Disc Set for the computer. Order the Recovery Disc Set and the drive at the same time so that you can recover the new drive with the pre-installed software when they arrive. For information on which discs to order, see “Recovery discs” on page 160.

The recovery disc set consists of the user instructions and the following set of DVDs to restore the computer to the original factory configuration.

Operating System Recovery Disc (one disc)

Applications and Drivers Recovery Disc (one or more discs)

Supplemental Recovery Disc

Notes:

This disc restores the Microsoft® Windows operating system. Use this disc to start the recovery process.

This disc restores the preinstalled applications and drivers on the computer.

This disc contains additional content, such as updates to the software that was preinstalled on the computer. Not all recovery disc sets come with a Supplemental Recovery Disc.

•You must have a DVD drive to use the recovery discs. If you do not have an internal DVD drive, you can use an external USB DVD drive.

•During the recovery process, all data on the drive will be deleted. If possible, copy any important data or personal files that you want to keep onto removable media or a network drive before you start the recovery process.

To restore the computer to the original factory configuration using the recovery disc set, do the following:

Note: Recovery can take one to two hours to complete. The length of time depends on the method you use. If you use recovery discs, the recovery process will take about two hours.

1.Make the CD/DVD drive the first startup device in the startup sequence using the following procedure:

a.Press and hold down the F1 key, and then turn on the computer. When the logo screen is displayed or if you hear repeating beeps, release the F1 key. The ThinkPad Setup program opens.

b.Use the arrow keys to select Startup ➙ Boot.

c.Select the CD/DVD drive as the 1st Boot Device.

© Copyright Lenovo 2011 37