Manuals / Lenovo / Computer Equipment / Laptop

Lenovo Y460 manual Troubleshooting, Keyboard problems, Sleep or hibernation problems, Fn+F8

Models: Y460

1 144

Download 144 pages 37.89 Kb

Page 63

Image 63

Chapter 5. Troubleshooting

Keyboard problems

A number appears when	• The numeric lock function is on. To disable it, press
you enter a letter.	Fn+F8.

Sleep or hibernation problems
The computer enters sleep	• If the processor overheats, the computer automatically
mode unexpectedly.	enters sleep mode to allow the computer to cool and to
	protect the processor and other internal components.
	Check the settings for sleep mode.
The computer enters sleep	• Make sure that:
mode immediately after	- The battery is charged.
Power-on self-test (POST).	- The operating temperature is within the acceptable

range. See “Appendix B. Use and care information” on page 71.

Note: If the battery is charged and the temperature is within range, have the computer serviced.

The critical low-battery error	• The battery power is getting low. Connect the AC
message appears, and the	adapter to the computer, or replace the battery with
computer immediately turns	a fully charged one.
off.

Page 63

Image 63

Lenovo Y460 manual Troubleshooting, Keyboard problems, Sleep or hibernation problems, Fn+F8

Contents

User Guide Lenovo IdeaPad Y460First Edition Jan Copyright Lenovo Dear user Respective UsersExplanation of hard disk capacity II. A portion of the hard disk space is used for specific purposes Page Chapter 6. Upgrading and ContentsChapter 2. Learning the Chapter 4. OneKey RescueAppendix C. Lenovo limited ContentsAppendix F. Features and SpecificationsDanger Important safety informationImportant safety information „ Read this firstDanger Important safety informationUnpack Inspect the covers of the computer and the AC adapter, especially parts with the following labels attached for any crack or damageDanger Important safety informationWorking place Do NOT use the computer in humid places such as a bathroomDanger Important safety informationOn using Use ONLY the power cord, power adapter and battery pack shipped with the computer and never use them with another productDo NOT wrap the power cord around the power adapter or other objects Important safety informationKeep the covers closed whenever the computer is plugged in Important safety informationService and upgrades viiiTop view Chapter 1. Getting to know your computerChapter 1. Getting to know your computer Speakers Power buttonBuilt-in microphone Wireless module antennas Computer display System status indicatorsbuttons Chapter 1. Getting to know your computerAmbient Light Sensor 10 Lenovo SlideNav bar Cap sensorRJ-45 port Left-side viewChapter 1. Getting to know your computer VGA port HDMI port Fan louversConnects to USB devices Connects to eSATA or USB devicesYour computer comes with an optical drive, such as a CD DVD drive adapter jack AC powerNote For details, see “Using AC adapter and battery” on page Chapter 1. Getting to know your computerSlide and release this switch to change the GPU switch specificwireless device switchChapter 1. Getting to know your computer Bottom viewChapter 1. Getting to know your computer Battery packBattery latch- spring loaded Battery latch- manual„ Read the manuals Chapter 2. Learning the basics„ Connect to the power Install the battery packChapter 2. Learning the basics „ Configure the operating system„ Turn on the computer „ Putting your computer into sleep state or shutting it downChapter 2. Learning the basics „ Shutting down your computerChapter 2. Learning the basics Using AC adapter and battery„ Checking battery status „ Charging the batteryChapter 2. Learning the basics „ Removing the battery packChapter 2. Learning the basics „ Handling the batteryLeft click button Right click button Using the touchpadChapter 2. Learning the basics TouchpadTwo-Finger Scrolling „ GesturesChapter 2. Learning the basics Pinch zoomChapter 2. Learning the basics Three-Finger FlickPlace three fingers, slightly separated, down on the TouchPad surface Using the keyboard „ Numeric keypadChapter 2. Learning the basics Chapter 2. Learning the basics „ Function key combinationsFn + F8 Chapter 2. Learning the basicsFn + F6 Fn + F7Special keys and buttons Chapter 2. Learning the basicsa OneKey Rescue System button Chapter 2. Learning the basics b Lenovo SlideNav barNote For details, see the help file of Lenovo SlideNav Application c Cap Sensor buttons Volume Down buttonVolume Up button Chapter 2. Learning the basicsWireless communication indicator System status indicatorsHard disk drive indicator Bluetooth indicator Touchpad indicatorSecuring your computer „ Attaching a security lock not suppliedChapter 2. Learning the basics Chapter 2. Learning the basics „ Using VeriFace„ Using passwords screen in BIOS setup utilityConnecting external devices „ Using media cards not suppliedChapter 2. Learning the basics Removing a media card Chapter 2. Learning the basicsInserting a media card 1 Gently pull the dummy card out of the media card slotChapter 2. Learning the basics „ Connecting a universal serial bus USB device„ Connecting a Bluetooth device specific models only Enabling Bluetooth communicationsChapter 2. Learning the basics GPU is short for graphics processing unitTo change the GPU, do the following Wired connection Chapter 3. Using the InternetCable „ Software configurationChapter 3. Using the Internet „ Hardware connectionWiMAX Wireless connectionChapter 3. Using the Internet Wi-FiSoftware configuration „ Using Wi-Fi/WiMax specific models onlyChapter 3. Using the Internet Enabling wireless connectionChapter 3. Using the Internet „ Using Mobile Broadband specific models onlyChapter 3. Using the Internet Inserting the SIM cardTo insert the SIM card Chapter 3. Using the Internet Removing the SIM cardNotched Corner Chapter 3. Using the Internet Chapter 4. OneKey Rescue System OneKey Rescue System„ Introduction „ Using Lenovo OneKey Recovery Within Windows operating system For more instructions, see the help file of Lenovo OneKey RecoveryChapter 4. OneKey Rescue System Chapter 4. OneKey Rescue System „ Using Lenovo OneKey Rescue System Without Windows operating systemFrequently Asked Questions Chapter 5. TroubleshootingHow can I install the device drivers? Chapter 5. TroubleshootingWhere are the recovery discs? Where can I find warranty information?Chapter 5. Troubleshooting What can I do if the backup process fails?When do I need to restore the system to the factory status? Troubleshooting Chapter 5. TroubleshootingDisplay problems Chapter 5. Troubleshooting Problems on changing graphics processing unit GPUYour screen saver or power management may be Chapter 5. Troubleshooting A Password problemIf you are outputting the screen to an external Fn+F8 Chapter 5. TroubleshootingKeyboard problems Sleep or hibernation problemsThe computer does not return from sleep mode and does not work Chapter 5. Troubleshootingwhen the volume is turned Chapter 5. TroubleshootingComputer screen problems Sound problemsA startup problem Chapter 5. TroubleshootingBattery problems A hard disk drive problemYou are not currently using a Windows operating Chapter 5. TroubleshootingOneKey Rescue System problems Other problemsDo not connect or disconnect any external device Chapter 5. TroubleshootingChapter 6. Upgrading and replacing devices Replacing the battery„ To replace the battery Chapter 6. Upgrading and replacing devices Chapter 6. Upgrading and replacing devices Replacing memory5 Remove the CPU/Memory compartment cover Chapter 6. Upgrading and replacing devices7 Insert the notched end of the DIMM into the socket Chapter 6. Upgrading and replacing devicesChapter 6. Upgrading and replacing devices Replacing the hard disk drive Chapter 6. Upgrading and replacing devicesHandling a hard disk drive 2 Close the computer display, and then turn the computer over 3 Remove the battery packChapter 6. Upgrading and replacing devices To replace the hard disk drive, do the following7 Take out the hard disk drive secured in a metal frame Chapter 6. Upgrading and replacing devices5 Remove the frame fixing screw 6 Pull the tab in the direction shown by arrowChapter 6. Upgrading and replacing devices A Reinstall the frame fixing screw B Reinstall the compartment coverChapter 6. Upgrading and replacing devices Appendix A. Getting help and service Appendix A. Getting help and service Getting help on the WebCalling the customer support center The following items are not covered Appendix A. Getting help and serviceMachine Type and Model Appendix A. Getting help and serviceLenovo warranty service telephone numbers Appendix A. Getting help and serviceGetting help around the world Appendix B. Use and care information „ Be careful about where and how you workCaring for your computer Appendix B. Use and care information „ Notice of static-electricityAppendix B. Use and care information „ Be gentle with your computer„ Carry your computer properly „ For outdoor useAppendix B. Use and care information Appendix B. Use and care information „ Handle storage media and drives properlyAppendix B. Use and care information „ Data safety„ Take care in setting passwords „ Other important tipsDo not modify or tape the latches to keep the display open or closed Appendix B. Use and care informationAccessibility and comfort „ Ergonomic informationAppendix B. Use and care information „ What if you are traveling? „ Questions about vision?Appendix B. Use and care information Maintenance „ General tips for maintenanceAppendix B. Use and care information Appendix B. Use and care information Update device drivers and BIOS when neededAppendix B. Use and care information „ Cleaning the cover of your computerAppendix B. Use and care information „ Cleaning your computer keyboardAppendix B. Use and care information „ Cleaning your computer display„ What this warranty covers Appendix C. Lenovo limited warranty„ How to obtain warranty service „ What your service provider will do to correct problemsAppendix C. Lenovo limited warranty Information.” Appendix C. Lenovo limited warrantyAppendix C. Lenovo limited warranty „ Replacement of a product or partAppendix C. Lenovo limited warranty „ Your additional responsibilities„ Use of personal information Appendix C. Lenovo limited warranty „ What this warranty does not cover„ Limitation of liability Appendix C. Lenovo limited warrantyAppendix C. Lenovo limited warranty „ Dispute resolutionAppendix C. Lenovo limited warranty „ Other rights„ European Economic Area EEA Posta Kodu Tel Fax Appendix C. Lenovo limited warranty„ Lenovo Turkey address LENOVO TECHNOLOGY B.V. TURKIYE ISTANBUL SUBESIAppendix C. Lenovo limited warranty Warranty information„ Types of warranty service Appendix C. Lenovo limited warranty1 Customer Replaceable Unit “CRU” Service 3 Courier or Depot Service Appendix C. Lenovo limited warranty2 On-site Service Under On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service centerAppendix C. Lenovo limited warranty product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovos expense, unless your Service Provider specifies otherwise5 Product Exchange Service Appendix D. Customer replaceable units CRUs Your computer contains the following types of internal CRUs Appendix D. Customer replaceable units CRUsAppendix E. Notices Lenovo United States, Inc 1009 Think Place - Building OneMorrisville, NC U.S.A Attention Lenovo Director of Licensing Appendix E. Notices Appendix E. Notices „ Export classification noticeAppendix E. Notices ENERGY STAR model informationTable 1. ENERGY STAR power-management features, by operating system Appendix E. NoticesWindows Wireless related information „ Wireless interoperabilityAppendix E. Notices Appendix E. Notices „ Usage environment and your healthAppendix E. Notices „ Safety information related to Mobile BroadbandAppendix E. Notices 3 Use of mobile devices on board aircraft is explicitly prohibited by many airlines companies, especially during take-off and landing. The built-in Mobile Broadband module on your computer is a low-power radio transceiver. When it is turned on, it intermittently receives and transmits radio frequency RF energy which could cause interference with the operation of the airplane communication or navigation system. Refer to rules or regulations of your airline company for Mobile Broadband use. Never enable Mobile Broadband feature on your computer unless you are explicitly permitted to do soElectronic emissions notices „ Federal Communications Commission FCC StatementAppendix E. Notices Appendix E. Notices „ Industry Canada Class B Emission Compliance Statement„ Avis de conformité à la réglementation d’Industrie Canada „ German Class B Compliance StatementAppendix E. Notices Deutschland Appendix E. NoticesAppendix E. Notices „ European Union Compliance Statement Class B Compliance„ Lenovo Product Service Information „ Japanese VCCI Class B StatementAppendix E. Notices „ Japan Compliance Statement for Power line Harmonics „ Korea Class BAppendix E. Notices „ General recycling statement Turkish statement of complianceTürkiye EEE Yönetmeliğine Uygunluk Beyanı WEEE and recycling statementsAppendix E. Notices EU WEEE statementsJapan recycling statements „ Collecting and Recycling a Disused Lenovo Computer or MonitorAppendix E. Notices „ Disposing a Disused Battery Pack from Lenovo Notebook Computers „ Disposing of a Lenovo Computer ComponentsAppendix E. Notices Notice on deleting data from your hard disk Notice for users in the U.S.AAppendix E. Notices Appendix E. Notices Format your hard disk, using the software for initializing itSystem Appendix F. Features and SpecificationsModel Name IdeaPad Y460 Form FactorI/O Ports Appendix F. Features and SpecificationsLenovo IdeaPad VeriFace OneKey Index Index Warranty information IndexInteroperability If your product is not working correctly LENOVODO NOT RETURN IT TO THE STORE Lenovo China P/N 147003036 Printed in China New World. New Thinking.TM

Keyboard problems

Fn+F8.

Sleep or hibernation problems