Manuals / Lenovo / Computer Equipment / Laptop

Lenovo Y460 manual Troubleshooting, Battery problems, A hard disk drive problem, A startup problem

Models: Y460

1 144

Download 144 pages 37.89 Kb

Page 66

Battery problems

Chapter 5. Troubleshooting

Battery problems

Your computer shuts down before the battery status indicator shows empty. -or-

Your computer operates after the battery status indicator shows empty.

The operating time for a fully charged battery is short.

The computer does not operate with a fully charged battery.

The battery does not charge.

•Discharge and recharge the battery.

•For details, see “Handling the battery” in Chapter 2.

•The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector, then turn on the computer again.

•For details, see “Handling the battery” in Chapter 2.

A hard disk drive problem

The hard disk drive does	• In the Boot menu in BIOS Setup Utility, make sure
not work.	that the hard disk drive is included in the Boot
	priority order correctly.

A startup problem
The Microsoft® Windows	• Use the OneKey Rescue System to help solve or
operating system does not	identify your problem. For details on the OneKey
start.	Rescue System, see “Chapter 4. OneKey Rescue
	System” on page 40.

52

Image 66

Lenovo Y460 Troubleshooting, Battery problems, A hard disk drive problem, A startup problem, priority order correctly

Contents

Lenovo IdeaPad Y460 User GuideFirst Edition Jan Copyright Lenovo Respective Users Dear userExplanation of hard disk capacity II. A portion of the hard disk space is used for specific purposes Page Chapter 4. OneKey Rescue ContentsChapter 2. Learning the Chapter 6. Upgrading andSpecifications ContentsAppendix F. Features and Appendix C. Lenovo limited„ Read this first Important safety informationImportant safety information DangerInspect the covers of the computer and the AC adapter, especially parts with the following labels attached for any crack or damage Important safety informationUnpack DangerDo NOT use the computer in humid places such as a bathroom Important safety informationWorking place DangerUse ONLY the power cord, power adapter and battery pack shipped with the computer and never use them with another product Important safety informationOn using DangerImportant safety information Do NOT wrap the power cord around the power adapter or other objectsviii Important safety informationService and upgrades Keep the covers closed whenever the computer is plugged inChapter 1. Getting to know your computer Top viewSystem status indicators Speakers Power buttonBuilt-in microphone Wireless module antennas Computer display Chapter 1. Getting to know your computerCap sensor Chapter 1. Getting to know your computerAmbient Light Sensor 10 Lenovo SlideNav bar buttonsVGA port HDMI port Fan louvers Left-side viewChapter 1. Getting to know your computer RJ-45 portConnects to USB devices Connects to eSATA or USB devicesYour computer comes with an optical drive, such as a CD DVD drive Chapter 1. Getting to know your computer AC powerNote For details, see “Using AC adapter and battery” on page adapter jackswitch switch specificwireless device Slide and release this switch to change the GPUBottom view Chapter 1. Getting to know your computerBattery latch- manual Battery packBattery latch- spring loaded Chapter 1. Getting to know your computerInstall the battery pack Chapter 2. Learning the basics„ Connect to the power „ Read the manuals„ Putting your computer into sleep state or shutting it down „ Configure the operating system„ Turn on the computer Chapter 2. Learning the basics„ Shutting down your computer Chapter 2. Learning the basics„ Charging the battery Using AC adapter and battery„ Checking battery status Chapter 2. Learning the basics„ Removing the battery pack Chapter 2. Learning the basics„ Handling the battery Chapter 2. Learning the basicsTouchpad Using the touchpadChapter 2. Learning the basics Left click button Right click buttonPinch zoom „ GesturesChapter 2. Learning the basics Two-Finger ScrollingChapter 2. Learning the basics Three-Finger FlickPlace three fingers, slightly separated, down on the TouchPad surface Using the keyboard „ Numeric keypadChapter 2. Learning the basics „ Function key combinations Chapter 2. Learning the basicsFn + F7 Chapter 2. Learning the basicsFn + F6 Fn + F8Special keys and buttons Chapter 2. Learning the basicsa OneKey Rescue System button Chapter 2. Learning the basics b Lenovo SlideNav barNote For details, see the help file of Lenovo SlideNav Application Chapter 2. Learning the basics Volume Down buttonVolume Up button c Cap Sensor buttonsTouchpad indicator System status indicatorsHard disk drive indicator Bluetooth indicator Wireless communication indicatorSecuring your computer „ Attaching a security lock not suppliedChapter 2. Learning the basics screen in BIOS setup utility „ Using VeriFace„ Using passwords Chapter 2. Learning the basicsConnecting external devices „ Using media cards not suppliedChapter 2. Learning the basics 1 Gently pull the dummy card out of the media card slot Chapter 2. Learning the basicsInserting a media card Removing a media cardEnabling Bluetooth communications „ Connecting a universal serial bus USB device„ Connecting a Bluetooth device specific models only Chapter 2. Learning the basicsChapter 2. Learning the basics GPU is short for graphics processing unitTo change the GPU, do the following Chapter 3. Using the Internet Wired connection„ Hardware connection „ Software configurationChapter 3. Using the Internet CableWi-Fi Wireless connectionChapter 3. Using the Internet WiMAXEnabling wireless connection „ Using Wi-Fi/WiMax specific models onlyChapter 3. Using the Internet Software configuration„ Using Mobile Broadband specific models only Chapter 3. Using the InternetChapter 3. Using the Internet Inserting the SIM cardTo insert the SIM card Chapter 3. Using the Internet Removing the SIM cardNotched Corner Chapter 3. Using the Internet Chapter 4. OneKey Rescue System OneKey Rescue System„ Introduction „ Using Lenovo OneKey Recovery Within Windows operating system For more instructions, see the help file of Lenovo OneKey RecoveryChapter 4. OneKey Rescue System „ Using Lenovo OneKey Rescue System Without Windows operating system Chapter 4. OneKey Rescue SystemChapter 5. Troubleshooting Frequently Asked QuestionsWhere can I find warranty information? Chapter 5. TroubleshootingWhere are the recovery discs? How can I install the device drivers?Chapter 5. Troubleshooting What can I do if the backup process fails?When do I need to restore the system to the factory status? Troubleshooting Chapter 5. TroubleshootingDisplay problems Chapter 5. Troubleshooting Problems on changing graphics processing unit GPUYour screen saver or power management may be Chapter 5. Troubleshooting A Password problemIf you are outputting the screen to an external Sleep or hibernation problems Chapter 5. TroubleshootingKeyboard problems Fn+F8Chapter 5. Troubleshooting The computer does not return from sleep mode and does not workSound problems Chapter 5. TroubleshootingComputer screen problems when the volume is turnedA hard disk drive problem Chapter 5. TroubleshootingBattery problems A startup problemOther problems Chapter 5. TroubleshootingOneKey Rescue System problems You are not currently using a Windows operatingChapter 5. Troubleshooting Do not connect or disconnect any external deviceChapter 6. Upgrading and replacing devices Replacing the battery„ To replace the battery Chapter 6. Upgrading and replacing devices Replacing memory Chapter 6. Upgrading and replacing devicesChapter 6. Upgrading and replacing devices 5 Remove the CPU/Memory compartment coverChapter 6. Upgrading and replacing devices 7 Insert the notched end of the DIMM into the socketChapter 6. Upgrading and replacing devices Replacing the hard disk drive Chapter 6. Upgrading and replacing devicesHandling a hard disk drive To replace the hard disk drive, do the following 3 Remove the battery packChapter 6. Upgrading and replacing devices 2 Close the computer display, and then turn the computer over6 Pull the tab in the direction shown by arrow Chapter 6. Upgrading and replacing devices5 Remove the frame fixing screw 7 Take out the hard disk drive secured in a metal frameA Reinstall the frame fixing screw B Reinstall the compartment cover Chapter 6. Upgrading and replacing devicesChapter 6. Upgrading and replacing devices Appendix A. Getting help and service Appendix A. Getting help and service Getting help on the WebCalling the customer support center Appendix A. Getting help and service The following items are not coveredAppendix A. Getting help and service Machine Type and ModelLenovo warranty service telephone numbers Appendix A. Getting help and serviceGetting help around the world Appendix B. Use and care information „ Be careful about where and how you workCaring for your computer „ Notice of static-electricity Appendix B. Use and care information„ Be gentle with your computer Appendix B. Use and care information„ Carry your computer properly „ For outdoor useAppendix B. Use and care information „ Handle storage media and drives properly Appendix B. Use and care information„ Other important tips „ Data safety„ Take care in setting passwords Appendix B. Use and care informationAppendix B. Use and care information Do not modify or tape the latches to keep the display open or closedAccessibility and comfort „ Ergonomic informationAppendix B. Use and care information „ What if you are traveling? „ Questions about vision?Appendix B. Use and care information Maintenance „ General tips for maintenanceAppendix B. Use and care information Update device drivers and BIOS when needed Appendix B. Use and care information„ Cleaning the cover of your computer Appendix B. Use and care information„ Cleaning your computer keyboard Appendix B. Use and care information„ Cleaning your computer display Appendix B. Use and care informationAppendix C. Lenovo limited warranty „ What this warranty covers„ How to obtain warranty service „ What your service provider will do to correct problemsAppendix C. Lenovo limited warranty Appendix C. Lenovo limited warranty Information.”„ Replacement of a product or part Appendix C. Lenovo limited warrantyAppendix C. Lenovo limited warranty „ Your additional responsibilities„ Use of personal information „ What this warranty does not cover Appendix C. Lenovo limited warrantyAppendix C. Lenovo limited warranty „ Limitation of liability„ Dispute resolution Appendix C. Lenovo limited warrantyAppendix C. Lenovo limited warranty „ Other rights„ European Economic Area EEA LENOVO TECHNOLOGY B.V. TURKIYE ISTANBUL SUBESI Appendix C. Lenovo limited warranty„ Lenovo Turkey address Posta Kodu Tel FaxWarranty information Appendix C. Lenovo limited warranty„ Types of warranty service Appendix C. Lenovo limited warranty1 Customer Replaceable Unit “CRU” Service Under On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center Appendix C. Lenovo limited warranty2 On-site Service 3 Courier or Depot ServiceAppendix C. Lenovo limited warranty product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovos expense, unless your Service Provider specifies otherwise5 Product Exchange Service Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs Your computer contains the following types of internal CRUsAppendix E. Notices Lenovo United States, Inc 1009 Think Place - Building OneMorrisville, NC U.S.A Attention Lenovo Director of Licensing Appendix E. Notices „ Export classification notice Appendix E. NoticesENERGY STAR model information Appendix E. NoticesTable 1. ENERGY STAR power-management features, by operating system Appendix E. NoticesWindows Wireless related information „ Wireless interoperabilityAppendix E. Notices „ Usage environment and your health Appendix E. Notices„ Safety information related to Mobile Broadband Appendix E. Notices3 Use of mobile devices on board aircraft is explicitly prohibited by many airlines companies, especially during take-off and landing. The built-in Mobile Broadband module on your computer is a low-power radio transceiver. When it is turned on, it intermittently receives and transmits radio frequency RF energy which could cause interference with the operation of the airplane communication or navigation system. Refer to rules or regulations of your airline company for Mobile Broadband use. Never enable Mobile Broadband feature on your computer unless you are explicitly permitted to do so Appendix E. NoticesElectronic emissions notices „ Federal Communications Commission FCC StatementAppendix E. Notices „ Industry Canada Class B Emission Compliance Statement Appendix E. Notices„ Avis de conformité à la réglementation d’Industrie Canada „ German Class B Compliance StatementAppendix E. Notices Appendix E. Notices Deutschland„ European Union Compliance Statement Class B Compliance Appendix E. Notices„ Lenovo Product Service Information „ Japanese VCCI Class B StatementAppendix E. Notices „ Japan Compliance Statement for Power line Harmonics „ Korea Class BAppendix E. Notices WEEE and recycling statements Turkish statement of complianceTürkiye EEE Yönetmeliğine Uygunluk Beyanı „ General recycling statementEU WEEE statements Appendix E. NoticesJapan recycling statements „ Collecting and Recycling a Disused Lenovo Computer or MonitorAppendix E. Notices „ Disposing a Disused Battery Pack from Lenovo Notebook Computers „ Disposing of a Lenovo Computer ComponentsAppendix E. Notices Notice on deleting data from your hard disk Notice for users in the U.S.AAppendix E. Notices Format your hard disk, using the software for initializing it Appendix E. NoticesForm Factor Appendix F. Features and SpecificationsModel Name IdeaPad Y460 SystemAppendix F. Features and Specifications I/O PortsLenovo IdeaPad VeriFace OneKey Index Index Warranty information IndexInteroperability If your product is not working correctly LENOVODO NOT RETURN IT TO THE STORE New World. New Thinking.TM Lenovo China P/N 147003036 Printed in China