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Lenovo Y460 manual Troubleshooting, Do not connect or disconnect any external device

Models: Y460

1 144

Page 68

Chapter 5. Troubleshooting

The connected external	• Do not connect or disconnect any external device
device does not work.	cables other than Plug and Play (PnP) device while
	the computer power is on; otherwise, you might
	damage your computer.
	• When using a high power consumption external
	devices such as an external USB optical disk drive,
	use external device power adapter. Otherwise, the
	device may not be recognized, or system shut down
	may result.

Page 68

Image 68

Lenovo Y460 manual Troubleshooting, Do not connect or disconnect any external device

Contents

Lenovo IdeaPad Y460 User GuideFirst Edition Jan Copyright Lenovo Respective Users Dear userExplanation of hard disk capacity II. A portion of the hard disk space is used for specific purposes Page Contents Chapter 2. Learning theChapter 4. OneKey Rescue Chapter 6. Upgrading andContents Appendix F. Features andSpecifications Appendix C. Lenovo limitedImportant safety information Important safety information„ Read this first DangerImportant safety information UnpackInspect the covers of the computer and the AC adapter, especially parts with the following labels attached for any crack or damage DangerImportant safety information Working placeDo NOT use the computer in humid places such as a bathroom DangerImportant safety information On usingUse ONLY the power cord, power adapter and battery pack shipped with the computer and never use them with another product DangerImportant safety information Do NOT wrap the power cord around the power adapter or other objectsImportant safety information Service and upgradesviii Keep the covers closed whenever the computer is plugged inChapter 1. Getting to know your computer Top viewSpeakers Power button Built-in microphone Wireless module antennas Computer displaySystem status indicators Chapter 1. Getting to know your computerChapter 1. Getting to know your computer Ambient Light Sensor 10 Lenovo SlideNav barCap sensor buttonsLeft-side view Chapter 1. Getting to know your computerVGA port HDMI port Fan louvers RJ-45 portYour computer comes with an optical drive, such as a CD DVD drive Connects to USB devicesConnects to eSATA or USB devices AC power Note For details, see “Using AC adapter and battery” on pageChapter 1. Getting to know your computer adapter jackswitch specific wireless deviceswitch Slide and release this switch to change the GPUBottom view Chapter 1. Getting to know your computerBattery pack Battery latch- spring loadedBattery latch- manual Chapter 1. Getting to know your computerChapter 2. Learning the basics „ Connect to the powerInstall the battery pack „ Read the manuals„ Configure the operating system „ Turn on the computer„ Putting your computer into sleep state or shutting it down Chapter 2. Learning the basics„ Shutting down your computer Chapter 2. Learning the basicsUsing AC adapter and battery „ Checking battery status„ Charging the battery Chapter 2. Learning the basics„ Removing the battery pack Chapter 2. Learning the basics„ Handling the battery Chapter 2. Learning the basicsUsing the touchpad Chapter 2. Learning the basicsTouchpad Left click button Right click button„ Gestures Chapter 2. Learning the basicsPinch zoom Two-Finger ScrollingPlace three fingers, slightly separated, down on the TouchPad surface Chapter 2. Learning the basicsThree-Finger Flick Chapter 2. Learning the basics Using the keyboard„ Numeric keypad „ Function key combinations Chapter 2. Learning the basicsChapter 2. Learning the basics Fn + F6Fn + F7 Fn + F8a OneKey Rescue System button Special keys and buttonsChapter 2. Learning the basics Note For details, see the help file of Lenovo SlideNav Application Chapter 2. Learning the basicsb Lenovo SlideNav bar Volume Down button Volume Up buttonChapter 2. Learning the basics c Cap Sensor buttonsSystem status indicators Hard disk drive indicator Bluetooth indicatorTouchpad indicator Wireless communication indicatorChapter 2. Learning the basics Securing your computer„ Attaching a security lock not supplied „ Using VeriFace „ Using passwordsscreen in BIOS setup utility Chapter 2. Learning the basicsChapter 2. Learning the basics Connecting external devices„ Using media cards not supplied Chapter 2. Learning the basics Inserting a media card1 Gently pull the dummy card out of the media card slot Removing a media card„ Connecting a universal serial bus USB device „ Connecting a Bluetooth device specific models onlyEnabling Bluetooth communications Chapter 2. Learning the basicsTo change the GPU, do the following Chapter 2. Learning the basicsGPU is short for graphics processing unit Chapter 3. Using the Internet Wired connection„ Software configuration Chapter 3. Using the Internet„ Hardware connection CableWireless connection Chapter 3. Using the InternetWi-Fi WiMAX„ Using Wi-Fi/WiMax specific models only Chapter 3. Using the InternetEnabling wireless connection Software configuration„ Using Mobile Broadband specific models only Chapter 3. Using the InternetTo insert the SIM card Chapter 3. Using the InternetInserting the SIM card Notched Corner Chapter 3. Using the InternetRemoving the SIM card Chapter 3. Using the Internet „ Introduction Chapter 4. OneKey Rescue SystemOneKey Rescue System Chapter 4. OneKey Rescue System „ Using Lenovo OneKey Recovery Within Windows operating systemFor more instructions, see the help file of Lenovo OneKey Recovery „ Using Lenovo OneKey Rescue System Without Windows operating system Chapter 4. OneKey Rescue SystemChapter 5. Troubleshooting Frequently Asked QuestionsChapter 5. Troubleshooting Where are the recovery discs?Where can I find warranty information? How can I install the device drivers?When do I need to restore the system to the factory status? Chapter 5. TroubleshootingWhat can I do if the backup process fails? Display problems TroubleshootingChapter 5. Troubleshooting Your screen saver or power management may be Chapter 5. TroubleshootingProblems on changing graphics processing unit GPU If you are outputting the screen to an external Chapter 5. TroubleshootingA Password problem Chapter 5. Troubleshooting Keyboard problemsSleep or hibernation problems Fn+F8Chapter 5. Troubleshooting The computer does not return from sleep mode and does not workChapter 5. Troubleshooting Computer screen problemsSound problems when the volume is turnedChapter 5. Troubleshooting Battery problemsA hard disk drive problem A startup problemChapter 5. Troubleshooting OneKey Rescue System problemsOther problems You are not currently using a Windows operatingChapter 5. Troubleshooting Do not connect or disconnect any external device„ To replace the battery Chapter 6. Upgrading and replacing devicesReplacing the battery Chapter 6. Upgrading and replacing devices Replacing memory Chapter 6. Upgrading and replacing devicesChapter 6. Upgrading and replacing devices 5 Remove the CPU/Memory compartment coverChapter 6. Upgrading and replacing devices 7 Insert the notched end of the DIMM into the socketChapter 6. Upgrading and replacing devices Handling a hard disk drive Replacing the hard disk driveChapter 6. Upgrading and replacing devices 3 Remove the battery pack Chapter 6. Upgrading and replacing devicesTo replace the hard disk drive, do the following 2 Close the computer display, and then turn the computer overChapter 6. Upgrading and replacing devices 5 Remove the frame fixing screw6 Pull the tab in the direction shown by arrow 7 Take out the hard disk drive secured in a metal frameA Reinstall the frame fixing screw B Reinstall the compartment cover Chapter 6. Upgrading and replacing devicesChapter 6. Upgrading and replacing devices Appendix A. Getting help and service Calling the customer support center Appendix A. Getting help and serviceGetting help on the Web Appendix A. Getting help and service The following items are not coveredAppendix A. Getting help and service Machine Type and ModelGetting help around the world Lenovo warranty service telephone numbersAppendix A. Getting help and service Caring for your computer Appendix B. Use and care information„ Be careful about where and how you work „ Notice of static-electricity Appendix B. Use and care information„ Be gentle with your computer Appendix B. Use and care informationAppendix B. Use and care information „ Carry your computer properly„ For outdoor use „ Handle storage media and drives properly Appendix B. Use and care information„ Data safety „ Take care in setting passwords„ Other important tips Appendix B. Use and care informationAppendix B. Use and care information Do not modify or tape the latches to keep the display open or closedAppendix B. Use and care information Accessibility and comfort„ Ergonomic information Appendix B. Use and care information „ What if you are traveling?„ Questions about vision? Appendix B. Use and care information Maintenance„ General tips for maintenance Update device drivers and BIOS when needed Appendix B. Use and care information„ Cleaning the cover of your computer Appendix B. Use and care information„ Cleaning your computer keyboard Appendix B. Use and care information„ Cleaning your computer display Appendix B. Use and care informationAppendix C. Lenovo limited warranty „ What this warranty coversAppendix C. Lenovo limited warranty „ How to obtain warranty service„ What your service provider will do to correct problems Appendix C. Lenovo limited warranty Information.”„ Replacement of a product or part Appendix C. Lenovo limited warranty„ Use of personal information Appendix C. Lenovo limited warranty„ Your additional responsibilities „ What this warranty does not cover Appendix C. Lenovo limited warrantyAppendix C. Lenovo limited warranty „ Limitation of liability„ Dispute resolution Appendix C. Lenovo limited warranty„ European Economic Area EEA Appendix C. Lenovo limited warranty„ Other rights Appendix C. Lenovo limited warranty „ Lenovo Turkey addressLENOVO TECHNOLOGY B.V. TURKIYE ISTANBUL SUBESI Posta Kodu Tel FaxWarranty information Appendix C. Lenovo limited warranty1 Customer Replaceable Unit “CRU” Service „ Types of warranty serviceAppendix C. Lenovo limited warranty Appendix C. Lenovo limited warranty 2 On-site ServiceUnder On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center 3 Courier or Depot Service5 Product Exchange Service Appendix C. Lenovo limited warrantyproduct as it sees fit. For Mail-in Service, the product will be returned to you at Lenovos expense, unless your Service Provider specifies otherwise Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs Your computer contains the following types of internal CRUsMorrisville, NC U.S.A Attention Lenovo Director of Licensing Appendix E. NoticesLenovo United States, Inc 1009 Think Place - Building One Appendix E. Notices „ Export classification notice Appendix E. NoticesENERGY STAR model information Appendix E. NoticesWindows Table 1. ENERGY STAR power-management features, by operating systemAppendix E. Notices Appendix E. Notices Wireless related information„ Wireless interoperability „ Usage environment and your health Appendix E. Notices„ Safety information related to Mobile Broadband Appendix E. Notices3 Use of mobile devices on board aircraft is explicitly prohibited by many airlines companies, especially during take-off and landing. The built-in Mobile Broadband module on your computer is a low-power radio transceiver. When it is turned on, it intermittently receives and transmits radio frequency RF energy which could cause interference with the operation of the airplane communication or navigation system. Refer to rules or regulations of your airline company for Mobile Broadband use. Never enable Mobile Broadband feature on your computer unless you are explicitly permitted to do so Appendix E. NoticesAppendix E. Notices Electronic emissions notices„ Federal Communications Commission FCC Statement „ Industry Canada Class B Emission Compliance Statement Appendix E. NoticesAppendix E. Notices „ Avis de conformité à la réglementation d’Industrie Canada„ German Class B Compliance Statement Appendix E. Notices Deutschland„ European Union Compliance Statement Class B Compliance Appendix E. NoticesAppendix E. Notices „ Lenovo Product Service Information„ Japanese VCCI Class B Statement Appendix E. Notices „ Japan Compliance Statement for Power line Harmonics„ Korea Class B Turkish statement of compliance Türkiye EEE Yönetmeliğine Uygunluk BeyanıWEEE and recycling statements „ General recycling statementEU WEEE statements Appendix E. NoticesAppendix E. Notices Japan recycling statements„ Collecting and Recycling a Disused Lenovo Computer or Monitor Appendix E. Notices „ Disposing a Disused Battery Pack from Lenovo Notebook Computers„ Disposing of a Lenovo Computer Components Appendix E. Notices Notice on deleting data from your hard diskNotice for users in the U.S.A Format your hard disk, using the software for initializing it Appendix E. NoticesAppendix F. Features and Specifications Model Name IdeaPad Y460Form Factor SystemAppendix F. Features and Specifications I/O PortsLenovo IdeaPad VeriFace OneKey Index Index Interoperability Warranty informationIndex DO NOT RETURN IT TO THE STORE If your product is not working correctlyLENOVO New World. New Thinking.TM Lenovo China P/N 147003036 Printed in China

• Do not connect or disconnect any external device