Getting Help and Service | Lenovo Y730 specs

Lenovo IdeaPad Y730 UG V1.0_en.book Page 69 Friday, June 27, 2008 6:06 PM

Chapter 5. Getting Help and Service

Getting Help and Service ---------------------------------------------------------

If you need help, service, technical assistance, or just want more information about Lenovo computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo computers, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

Microsoft Service Packs are the latest software source for Windows product updates. They are available by means of a Web download (connection charges may apply) or from a disc. For more specific information and links, go to the Microsoft Web site at http://www.microsoft.com. Lenovo offers Up and Running technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preinstalled Microsoft Windows product.

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Lenovo Y730 manual Getting Help and Service

Contents

Lenovo IdeaPad Y730 If your product is not working correctly Lenovo IdeaPad Y730 UG V1.0 coveren2-3 Energy Star model information Page Explanation of Hard Disk Capacity Page Contents 106 Contents SafetyAppendix a Appendix B. Customer Contents Iii Getting to Know Your Computer Top View Getting to Know Your Computer Wireless LAN antennasPower button Computer display AC power adapter jack Left-side View Getting to Know Your Computer Fan louvers VGA port Right-side View TV-in jack Specific models only Security keyhole Front View System status indicators Wireless device switchBass switch Bottom View 2nd Hard Disk Drive Specific models only Getting to Know Your Computer Battery latch manualBattery latch spring loaded Subwoofer ƒ Wireless LAN Card compartment Using Your Computer „ Putting your computer to Sleep„ Shutting Down Your computer Using the Touch Pad Using Your Computer Using the Keyboard „ Numeric Keypad „ Function Key Combinations Fn + PrtSc/SysRq System request Special keys and buttons „ Touch inductive panel and multi-media buttons Using Your Computer Touch inductive panel ~ Multi-media buttons ~ „ Lenovo game zone Specific models only Using Your Computer „ 17 Numeric Keys Specific models only „ OneKey Rescue System button Using the optical drive „ Playing CDs/DVDs/Blu-ray Disc Media„ Copying files to CDs/DVDs/Blu-ray Discs Using memory cards Using the Integrated Camera „ Inserting a memory card„ Removing a memory card Using the Internet „ Using LAN port „ Using wireless LAN „ Using modem port Securing your computer „ Attaching a Security Lock Optional „ Using VeriFace „ Using Passwords To set a Supervisor Password Changing or Removing the Supervisor Password Select Set Supervisor Password, and press the Enter key To set a User Password Using Your Computer Changing or Removing the User Password Using Your Computer Hard Disk Passwords To set a hard disk password Changing or Removing the HDD Passwords Using Your Computer Installing Device Drivers Using battery and AC adapter „ Your Computer Batteries „ Checking Battery Status „ Using the AC Adapter Using Your Computer „ Charging the Battery „ Handling the Battery Using Your Computer Using external devices Connecting a Universal Serial Bus USB device Using external devices Connecting an Ieee 1394 device Connecting a PC card device „ Inserting a PCI Express card „ Removing a PCI Express card Connecting an external display „ Connecting a VGA monitor „ Connecting a DVI monitor Specific models only Connecting a computer Specific models only Connecting a headphone and audio device „ Switch between headphone and S/PDIF Connecting an external microphone Connecting a Bluetooth device „ Enabling Bluetooth communications Troubleshooting Frequently Asked Questions Troubleshooting Where are the recovery discs? Troubleshooting „ Display Problems My screen goes blank while the computer is on Forgot my password „ a Password Problem„ Keyboard Problems Number appears when you enter a letter „ Sleep or Hibernation Problems Computer enters sleep mode unexpectedly „ Computer Screen Problems Screen is blank Troubleshooting Screen is unreadable or distorted Click the Advanced Settings button Troubleshooting Incorrect characters appear on the screen „ Sound Problems „ Battery ProblemsOperating time for a fully charged battery is short „ a Hard Disk Drive Problem „ a Startup Problem„ Other Problems Computer does not start from a device you want Getting Help and Service Getting Help and Service Getting Help and Service Getting Help on the Web Getting Help and Service Getting Help and Service Getting Help around the World Safety, Use, and Care Information Important Safety Information Safety, Use, and Care Information „ Conditions That Require Immediate Action „ Safety Guidelines „ Service and Upgrades „ Power Cords and Power Adapters Safety, Use, and Care Information „ Extension Cords and Related Devices „ Plugs and Outlets „ Power Supply Statement „ Lithium Coin Cell Battery Notice „ Heat and Product Ventilation Safety, Use, and Care Information „ CD and DVD Drive Safety „ Electrical Current Safety Information Safety, Use, and Care Information „ Laser Compliance Statement Safety, Use, and Care Information „ Liquid Crystal Display LCD Notice „ Be Careful about Where and How You Work Caring Your Computer Safety, Use, and Care Information Safety, Use, and Care Information „ Be Gentle with Your Computer „ Carry Your Computer Properly„ For outdoor use „ Data Safety „ Handle Storage Media and Drives Properly „ Take Care in Setting Passwords „ Other Important Tips „ Cleaning the Cover of Your Computer „ Cleaning Your Computer Keyboard Accessibility and Comfort „ Cleaning Your Computer Display „ Ergonomic Information 100 101 „ Questions about Vision? Maintenance„ What If You are Traveling? 102 „ General Tips for Maintenance 103 104 105 Appendix A. Lenovo Limited Warranty „ What This Warranty Covers106 Appendix A. Lenovo Limited Warranty „ How to Obtain Warranty Service„ What Your Service Provider Will Do to Correct Problems 107 „ Exchange of a Product or Part 108 „ Your Additional Responsibilities „ Use of Personal Information109 „ What This Warranty Does not Cover „ Limitation of Liability110 111 „ Dispute Resolution „ Other Rights112 „ European Economic Area EEA 113 Warranty Information 114 „ Types of Warranty Service Customer Replaceable Unit CRU Service115 Customer Carry-In or Mail-In Service Appendix A. Lenovo Limited Warranty On-site ServiceCourier or Depot Service 116 Warranty Service Telephone Numbers 117 118 Appendix B. Customer Replaceable Units CRUs 119 Environment ƒ Temperature Appendix C. SpecificationsSpecifications 120 121 Appendix C. SpecificationsBattery Pack Appendix D. Notices 122 123 Appendix D. Notices „ Export classification notice „ Television output notice124 Wireless related information „ Wireless Interoperability125 „ Usage Environment and Your Health 126 127 TV tuner information „ Products with television tuner options installed„ Note to Catv system installer 128 „ Example of antenna grounding 129 130 Electronic Emissions Notices „ Federal Communications Commission FCC Statement131 „ Industry Canada Class B Emission Compliance Statement „ Avis de conformité à la réglementation d’Industrie Canada132 „ German Class B Compliance Statement 133 134 „ European Union Compliance Statement Class B Compliance 135 „ Korea Class B 136 Weee and Recycling Statements „ General Recycling Statement137 EU Weee Statements 138 Japan Recycling Statements 139 „ Disposing of a Lenovo Computer Components 140 141 142 Trademarks 143 Index 144 145 Index Problems 146 147