•“Print job does not print or is missing pages” on page 35
•“Printer is printing blank pages” on page 36
•“Printer is busy or does not respond” on page 36
•“Cannot delete documents from the print queue” on page 37
•“Cannot print through USB” on page 37
Incorrect language appears on the display
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1From the printer control panel, press 
.
2Press the arrow buttons to scroll to Defaults, and then press 
.
3 Press the arrow buttons to scroll to Set Defaults, and then press 
.
4Press the arrow buttons to scroll to Use Factory, and then press 
.
5Complete the initial printer setup.
CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE)
1Turn the printer off.
Note: If you have set the Power Saver timeout in the Setup menu, then press and hold 
for three seconds to turn off the printer.
2Press and hold down 
and 
, and then press and release 
to turn the printer on.
Note: Do not release 
and 
until Language appears on the display, indicating that the printer has been reset.
3Complete the initial printer setup.
Printhead errors
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
Troubleshooting
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