Troubleshooting (Cont.)
Commercial Mode Check / FTG Operation Troubleshooting
Commercial Mode Check
Use this flowchart to determine whether the TV is currently in Commercial Mode.
Press POWER on
Installer Remote.
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TV | turned | No | connected |
| No | Plug into AC | |
ON? |
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| Power outlet. | |
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| Power? |
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| Yes |
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| Yes |
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| Bad |
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| TV |
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Leave the TV set ON,
and press MENU on the
Installer Remote.
Function |
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No | Press MENU repeatedly |
| No | TV is not in Commercial | |||||
| menu display | ||||||||
Menu | as if to access the |
| Mode. Call Technical | ||||||
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on display? |
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| Installer Menu. |
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| Support for assistance. | |||
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| toggles? |
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| Yes |
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| Yes |
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TV is in
Commercial Mode.
TV is in
Commercial Mode.
FTG Operation Troubleshooting
The following table provides troubleshooting information for when the TV is configured for FTG Mode of operation.
Symptom | Possible Cause(s) | Solution(s) | |
Communication Error | TV not powered. | Check/connect the TV power cord. | |
(“Communications |
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TV not turned ON. | TV needs to be turned ON (default FTG Mode). | ||
Timeout”) | |||
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72 |