LG Electronics HCS6320 Troubleshooting, Equipment Setup Review, Status Led, STATUS LED Behavior

Troubleshooting

This section provides troubleshooting information for the HCS6320. You can find additional troubleshooting help at www.dishnetwork.com.

Equipment Setup Review

•Make sure all connectors and connections are tight and secure on all entertainment system components.

•Check the Ethernet connection; is it viable and working?

-Observe the green and amber LEDs on the Ethernet connector.

-The green LED should blink rapidly.

-The amber LED should stay lit constantly.

•Ensure the satellite STB smart card is up-to-date and authorized by DISH Network.

STATUS LED

The green STATUS LED on the HCS6320 front panel provides general information about the operating condition of the card. Observe the STATUS LED, and refer to the following table:

STATUS LED Behavior	Operating Status
Slow Blinking	Power Up State
Rapid Blinking	Error Condition
Continuously On	Normal Operation
Continuously Off	Fault Condition, No Output

Audio/Video Freeze or Blank Screen

Perform one or more of the following (in order):

•Press the RESET button located on the front of the satellite STB, and allow the STB to retrieve the DISH Network program guide.

•Unplug the power cord of the satellite STB for 15 seconds; then plug it in again.

•Use a small object (for example, a paperclip) to press the recessed RESET button on the HCS6320. Hold for five seconds to initiate the reset.

•Unplug the power cord of the CodePlus card frame for 15 seconds; then plug it in again.

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