Trouble shooting

Trouble Shooting

This chapter lists some problems you might encounter while using your phone. Some problems require you to call your service provider, but most are easy for you to correct yourself.

Message

Possible causes

Possible Solutions

 

 

 

 

There is no SIM card in

Make sure the SIM card is correctly

SIM error

the phone or it is inserted

inserted.

 

incorrectly.

 

 

 

 

 

No network

Signal weak

Move towards a window or into an

open area. Check the service provider

connection

Outside GSM network area

coverage map.

 

 

 

 

 

 

To change a security code,

 

Codes do not

you will need to confirm

Contact your Service Provider.

match

the new code by entering

 

 

it again.

 

 

 

 

Function

Not supported by Service

 

Provider, or registration

Contact your Service Provider.

cannot be set

required

 

 

 

 

 

 

Calls not

Dialling error

New network not authorised. Check

New SIM card inserted

for new restrictions. Contact Service

available

Charge limit reached

Provider or reset limit with PIN 2.

 

 

 

 

 

On/Off key not pressed long

Press the On/Off key down for at least

Phone cannot

enough

two seconds.

Battery empty

Keep charger attached for a longer

be switched on

 

time.

 

 

 

Battery contacts dirty

Clean the contacts.

 

 

 

112

LG KM900 User Guide

Page 114
Image 114
LG Electronics Trouble Shooting, Trouble shooting, Message Possible causes Possible Solutions, LG KM900 User Guide