44BEFORE REQUESTING SERVICE
Symptoms and Questions
Possible Cause/Solution
Too much smoke during the self clean cycle. | Too much soil in the oven. Open the windows to get rid of the |
| smoke from the room. Press the Yor Zkey. Wait until |
| the mlight goes off before trying to open the oven door. Wipe up |
| the excess soil and reset the clean cycle. |
The oven door does not open after a self clean cycle. | The oven temperature is too high. Wait up to one hour to cool |
| down. |
|
|
The oven door is not clean after a self clean cycle. | yy Incorrect oven control settings. See “SELF CLEAN” in the Care |
| and Cleaning section. |
| yy The oven was heavily soiled. Clean up heavy spills before begin- |
| ning the self clean cycle. Heavily soiled ovens may need either a |
| longer self clean or two self clean cycles. |
|
|
“CLOSE DOOR TO CONTINUE BROILING” or “DOOR | Close the oven door. |
OPENED” appears in the display. |
|
|
|
"DOOR LOCKED" message appears when you want to | The oven door is locked because the temperature inside of the |
cook. | oven is too high. Press the Yor Zkey. |
Oven control beeps and displays an F error code. | yy Press the Yor Zkey and wait for one hour. |
| yy Check the main gas |
| and call for service. |
| yy Remove the power from the range for five minutes and then |
| reconnect the power. If the function error code repeats, call for |
| service. |
|
|
The oven racks were cleaned in a self clean cycle. | Apply a small amount of vegetable oil to a paper towel and wipe |
| the edges of the oven racks. Do not use lubricant sprays. |
|
|
Clock is flashing. | Power outage or surge. Reset the clock. If the oven was in use, |
| you must reset it by pressing the Yor Zkey. Reset the |
| clock and any cooking function. |
|
|
“Burning” or “oily” odor emitting from the vent. | This is normal in a new oven. To speed the process, set a self |
| clean cycle for a minimum of three hours. See “SELF CLEAN” in |
| the Care and Cleaning section. |
|
|
Strong odor. | An odor from the insulation around the inside of the oven is normal |
| for the first few times the oven is used. |
|
|
Fan noise (convection models) | The convection fan may turn on and off automatically. |
| This is normal. |
|
|
Convection fan not working (convection models). | The preheating temperature has not been reached. The Fan will |
| start automatically once the preheating temperature is reached. |
|
|
Burners are not lighting properly after cleaning the cooktop | Make sure that the burner heads and caps are completely dry and |
surface. | properly positioned. |
|
|