‘ez Phone’ Issue 1.0A
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3) Recording Link(To send data to call recording program) (Phase III Only)
Condition
1. When you have a connected call on ez Phone
2. a) Call Recording program is installed and running on window.
¾ ez Phone send data(phone number, first name, last name)
¾ Call Recoding program will update the data and starting recording
b) Call Recording program is installed and not running on window.
¾ ez Phone executes the Call Recording Program
¾ ez Phone send data(phone number, first name, last name)
¾ Call Recoding program will update the data and starting recording
4) Agent Log In (Phase III Only)
¾ If your station is dummy station, you can see below dialog and log in with agent number and
password.
5) Agent Log out
¾ When ez Phone is closing, you can see below dialog if your station is logged in as agent.