‘ez Phone’

Issue 1.0A

GENERAL DESCRIPTION

1. Introducing ez Phone (LDK SYSTEM)

1.1. Overview

Welcome to LDK- ‘ez Phone’ for Windows Computer Telephony Integration (CTI). Computer Telephony adds computer intelligence to the making and receiving of telephone calls. With Computer Telephony, user can use computers to take advantage of a wide range of sophisticated communication features and services over a telephone line. LDK-PCPHONE includes a various value added features to integrate Computer and Telephone, to manage all the details associated with telephone business. With LDK-’ez Phone’ ’s Graphical User Interface, you can easily use the following features;

¾Many kind of DB (Outlook, Gold mine, ACT!, ACESS, ECXEL) are can be import and export.

¾Working [operating] together with Outlook contacts real timely.

¾Dial Reservation List. (Automatic call operation)

¾3 Kinds of Popup windows for notify incoming call.

¾Simple Mode Window and Own Memo List.

¾Make outgoing calls, place a call on ‘Hold & unhold’ and Transfer, conference, park/unpark etc.

¾Log a call for your history and statistical information.

¾Utilize Dial Database File

¾View Call Processing Status

¾ETC. (Option, Customize.)

¾Mobile SMS Sending

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LG Electronics LDK manual General Description, Overview