‘ez Phone’ Issue 1.0A
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GENERAL DESCRIPTION 1. Introducing ez Phone (LDK SYSTEM)
1.1. Overview
Welcome to LDK- ‘ez Phone’ for Windows Computer Telephony Integration (CTI). Computer
Telephony adds computer intelligence to the making and receiving of telephone calls. With
Computer Telephony, user can use computers to take advantage of a wide range of sophisticated
communication features and services over a telephone line. LDK-PCPHONE includes a various
value added features to integrate Computer and Telephone, to manage all the details associated
with telephone business. With LDK-’ez Phone’ ’s Graphical User Interface, you can easily use
the following features;
¾ Many kind of DB (Outlook, Gold mine, ACT!, ACESS, ECXEL) are can be import and
export.
¾ Working [operating] together with Outlook contacts real timely.
¾ Dial Reservation List. (Automatic call operation)
¾ 3 Kinds of Popup windows for notify incoming call.
¾ Simple Mode Window and Own Memo List.
¾ Make outgoing calls, place a call on ‘Hold & unhold’ and Transfer, conference,
park/unpark etc.
¾ Log a call for your history and statistical information.
¾ Utilize Dial Database File
¾ View Call Processing Status
¾ ETC. (Option, Customize.)
¾ Mobile SMS Sending