Version 1.10 ©Copyright 2011, Ambient LLC. All Rights Reserved. Page 36

8.4 Cable Lengths

Anemometer to Thermo-Hygrometer-Transmitter: 8.5 feet
Rain Gauge to Thermo-Hygrometer-Transmitter: 8.5 feet
9. Maintenance
1. Clean the rain gauge once every 3 months
2. Replace the thermo-hygrometer transmitter batteries once every 1-2 years
3. Clean the wind vane and thermo-hygrometer transmitter connectors with rubbing alcohol and
q-tip once every 1-2 years.
10. Troubleshooting Guide
If your question is not answered here, you can contact us as follows:
1. Email Support: support@ambientweather.com
2. Live Chat Support: www.ambientweather.com/chat.html (M-F 8am to 4pm Arizona Time)
3. Technical Support: 480-283-1644 (M-F 8am to 4pm Arizona Time)
Problem Solution
Wireless remote (thermo-hygrometer) not
reporting in to console.
There are dashes on the display console.
The maximum line of sight communication range is
300’. Move the sensor assembly closer to the display
console.
If the sensor assembly is too close (less than 10’), move
the sensor assembly away from the display console.
Cycle power on the console. The console may have
exited the search mode.
Install a fresh set of batteries in the remote
thermo-hygrometer. For cold weather environments,
install lithium batteries.
Make sure the remote sensors are not transmitting
through solid metal (acts as an RF shield), or earth
barrier (down a hill).
Move the display console around electrical noise
generating devices, such as computers, TVs and other
wireless transmitters or receivers.
Move the remote sensor to a higher location.
Radio Frequency (RF) Sensors cannot transmit through
metal barriers (example, aluminum siding) or multiple,
thick walls.
Temperature sensor reads too high in the
day time. In hot weather climates, the rain guard and solar shield
may not be effective enough. Consider the following