8Ensure that the cables are firmly connected to the storage controller and the SAS backplane board.

9Install the system-board assembly. See "Installing a System-Board Assembly" on page 62.

10Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.

If the problem persists, see "Getting Help" on page 143.

Troubleshooting Expansion Cards

NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

3Ensure that each expansion card is firmly seated in its connector. See "Installing the Expansion Card" on page 71.

4Install the system-board assembly. See "Installing a System-Board Assembly" on page 62.

5Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

6If the problem is not resolved, see "Getting Help" on page 143.

Troubleshooting Your System

125

Page 125
Image 125
Dell C6100 owner manual Troubleshooting Expansion Cards, 125