Dell C6100 - page 128

128 Troubleshooting Your System

book.book Page 128 Thursday, March 4, 2010 4:38 PM

Contents

Main Notes, Cautions, and Warnings Contents 1 About Your System. . . . . . . . . . . . . . . . . . 11 2 Using the System Setup Program . . . . . . 35 3 Installing System Components . . . . . . . 53 Page Page 4 Troubleshooting Your System . . . . . . . . 113 5 Jumpers and Connectors. . . . . . . . . . . . 129 Page Page About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. Front-Panel Features and Indicators Figure 1-1. Front Panel3.5" Hard Drives With Four System Boards 1234 5 6789 Figure 1-2. Front Panel3.5" Hard Drives With Three System Boards Figure 1-3. Front Panel3.5" Hard Drives With Two System Boards About Your System 13 book.book Page 13 Thursday, March 4, 2010 4:38 PM Figure 1-4. Front Panel2.5" Hard Drives With Four System Boards 6 1345 14 NOTE: Hard-Drive Indicator Patterns Back-Panel Features and Indicators NOTE: NIC Indicator Codes Page Power and System Board Indicator Codes Power Supply Indicator Codes BMC Heart Beat LED POST Error Codes Collecting System Event Log for Investigation Page Page Page Page Page Page Page Page Page Other Information You May Need Page Using the System Setup Program Start Menu System Setup Options at Boot Console Redirection Main Menu The main menu displays information about your system boards and BIOS. Main Screen AMIBIOS Settings Processor Settings System Memory Settings Advanced Menu This option displays a table of items that defines advanced information about your system. CPU Configuration Memory Configuration IDE Configuration Primary IDE Master To configure Primary, Secondary, Third or Fourth device on the IDE channel. Page USB Configuration PCI Configuration Boot Menu Boot Settings Configuration Security Menu Page Server Menu System Management Remote Access Configuration IPMI Configuration 50 LAN Configuration Power Throttling Configuration IP Address NOTE: Subnet Mask Exit Menu Default Gateway IP Page Installing System Components Safety Instructions Recommended Tools 54 Inside the System Hard Drives Removing a Hard-Drive Blank Installing a Hard-Drive Blank Removing a Hard-Drive Carrier Installing a Hard Drive Carrier Removing a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Into a Hard-Drive Carrier Power Supplies Removing a Power Supply Disconnect the power cable from the power source and the power supply. 1 Installing a Power Supply System-Board Assembly Removing a System-Board Assembly Installing a System-Board Assembly Cooling Shroud Removing the Cooling Shroud Installing the Cooling Shroud Heat Sinks Removing the Heat Sink Page Installing the Heat Sink Processor Removing a Processor Page Installing a Processor Expansion-Card Assembly and Expansion Card Removing the Expansion Card Page Installing the Expansion Card Expansion-Card Connector Removing the Expansion-Card Connector Page Installing the Expansion-Card Connector Mezzanine Card Removing the SAS Mezzanine Card Installing the SAS Mezzanine Card Removing the Infiniband Mezzanine Card Installing the Infiniband Mezzanine Card System Memory Supported DIMM Configuration 78 Removing Memory Modules Installing Memory Modules Page Interposer Extenders Removing the Interposer Extender Installing the Interposer Extender System Battery Replacing the System Battery RAID Battery (Optional) Removing the RAID Battery Installing the RAID Battery Removing the RAID Battery Carrier Installing the RAID Battery Carrier System Board Removing a System Board Installing a System Board Opening and Closing the System Opening the System Closing the System Cooling Fans Removing a Cooling Fan Page Installing a Cooling Fan Power Distribution Boards Removing a Power Distribution Board Page Installing a Power Distribution Board Fan Controller Board Removing the Fan Controller Board Installing the Fan Controller Board Midplanes Removing the Midplanes Page Page Page Page Installing the Midplanes Backplanes Removing the Backplane Page Page Installing the Backplane Front Panels Removing the Front Panel Page Installing Front Panel Page Troubleshooting Your System Safety FirstFor You and Your System Installation Problems Troubleshooting System Startup Failure Troubleshooting External Connections Troubleshooting the Video Subsystem Troubleshooting a USB Device Troubleshooting a Serial I/O Device Troubleshooting a NIC Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory Page Troubleshooting a Hard Drive Troubleshooting a Storage Controller Troubleshooting Expansion Cards Troubleshooting Processors IRQ Assignment Conflicts Page Jumpers and Connectors System Board Connectors Backplane Connectors 3.5" drives Page 2.5" drives Page Midplane Connectors Interposer Extender Connectors Mezzanine Card Connectors Page Fan Controller Board Connectors Power Distribution Board Connectors Jumper Settings 140 System Configuration Jumper Settings The function of system configuration jumper installed on each system board is shown below: Backplane Jumper Settings Page Getting Help Contacting Dell Page Glossary Page Page Page Page Page Page Page Page Page Index A B C D F H I K L M N P R S T V