Troubleshooting Your System | Dell C6100 specification

Installing a Cooling Fan	94
Power Distribution Boards	94
Removing a Power Distribution Board	94
Installing a Power Distribution Board	96
Fan Controller Board	97
Installing the Fan Controller Board	98
Midplanes	99
Removing the Midplanes	99
Installing the Midplanes	104
Backplanes	105
Removing the Backplane	105
Installing the Backplane	108
Front Panels	109
Removing the Front Panel	109
Installing Front Panel	111

4 Troubleshooting Your System . . . . . . . . 113

Safety First—For You and Your System	113
Installation Problems	113
Troubleshooting System Startup Failure	114
Troubleshooting External Connections	114
Troubleshooting the Video Subsystem	114
Troubleshooting a USB Device	114
Troubleshooting a Serial I/O Device	115
Troubleshooting a NIC	116

Contents

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Dell C6100 owner manual Troubleshooting Your System

Contents

Dell PowerEdge C6100 Systems January Contents Installing System Components Installing a Hard Drive Into a Installing the Expansion-Card Connector Troubleshooting Your System Jumpers and Connectors Power Distribution Board Connectors 139 Contents About Your System Accessing System Features During Startup Front Panel-3.5 Hard Drives With Four System Boards Front-Panel Features and Indicators Front Panel-2.5 Hard Drives With Four System Boards 3 4 When the system power is on Hard Drive Indicators Hard-drive activity indicator Hard-Drive Indicator Patterns Back Panel-Four System Boards Indicator, Button Icon Back-Panel Features and Indicators Enumeration-Four System Boards 11. Enumeration-Two System Boards NIC Indicator Codes 13. NIC Indicators KVM Over IP Port Power and System Board Indicator Codes Power Supply Indicator Codes BMC Heart Beat LED Collecting System Event Log for Investigation Post Error Codes 000Ch Yes 004Ah Yes 0066h Yes 0086h Yes 0123h Yes 0162h Yes 0192h Yes 0197h Yes F001h F005h Other Information You May Need About Your System Start Menu Using the System Setup Program You can initiate Setup by pressing F2 during Post System Setup Options at BootConsole Redirection Main Screen Main Menu Processor Settings Amibios SettingsSystem Memory Settings Advanced Menu CPU Configuration Memory Configuration Primary IDE Master IDE Configuration Not Installed A.R.T. Auto default USB Configuration PCI Configuration Boot Settings Configuration Boot MenuSecurity Menu Option Description Server Menu System Management Remote Access Configuration Ipmi Configuration Power Throttling Configuration LAN ConfigurationIP Address Exit Menu Default Gateway IPSubnet Mask Option Description Load Optimal Recommended Tools Safety Instructions Inside the System Inside the System System board assembly Hard Drives Installing a Hard-Drive BlankRemoving a Hard-Drive Blank Removing a Hard-Drive Carrier Removing a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Carrier Installing a Hard Drive Into a Hard-Drive Carrier Removing a Power Supply Power Supplies Installing a Power Supply Removing a System-Board Assembly System-Board Assembly Installing a System-Board Assembly Removing the Cooling Shroud Cooling Shroud Heat Sinks Installing the Cooling ShroudRemoving the Heat Sink Removing and Installing the Heat Sink Screw Processor Installing the Heat SinkRemoving a Processor Remove the heat sink, see Removing the Heat Sink on Installing a Processor Removing the Expansion Card Expansion-Card Assembly and Expansion Card Remove the screw securing the expansion card 10. Removing the Expansion-Card Assembly Screw Installing the Expansion Card Removing the Expansion-Card Connector Expansion-Card ConnectorPage Mezzanine Card Installing the Expansion-Card ConnectorRemoving the SAS Mezzanine Card Installing the SAS Mezzanine Card Removing the Infiniband Mezzanine Card Supported Dimm Configuration Installing the Infiniband Mezzanine CardSystem Memory DIMM0CHC Removing Memory Modules Installing Memory Modules 16. Inserting and Removing a Dimm Memory module Removing the Interposer Extender Interposer Extenders Installing the Interposer Extender Replacing the System Battery System Battery Removing the RAID Battery RAID Battery OptionalLocate the battery socket. See System Board Connectors on To disconnect the RAID battery cable from the connector on Installing the RAID Battery Removing the RAID Battery Carrier 20. Removing and Installing the RAID Battery Carrier Installing the RAID Battery Carrier Removing a System Board System Board 21. Removing and Installing System Board Screw Installing a System Board Opening the System Opening and Closing the System Closing the System Cooling FansRemoving a Cooling Fan Cooling-fan cage Cooling fan Installing System Components Installing a Cooling Fan Power Distribution BoardsRemoving a Power Distribution Board 2nd power distribution board Installing System Components Installing a Power Distribution Board Removing the Fan Controller Board Fan Controller Board Installing the Fan Controller Board Removing the Midplanes Midplanes Cooling fan bracket short 101 28. Removing and Installing the Mid-Plane Holder Support 103 Installing the Midplanes Removing the Backplane Backplanes105 Installing System Components 107 Installing the Backplane Removing the Front Panel Front Panels109 34. Removing and Installing a Front Panel Assembly 111 Installing Front Panel Installing System Components 113 Safety First-For You and Your System Installation Problems Troubleshooting a USB Device Troubleshooting System Startup FailureTroubleshooting External Connections Troubleshooting the Video Subsystem 115 Troubleshooting a Serial I/O Device Troubleshooting a NIC 117 Troubleshooting a Wet System Troubleshooting the System Battery Troubleshooting a Damaged System Enter the System Setup program Troubleshooting Power Supplies119 Troubleshooting a Fan Troubleshooting System Cooling Problems 121 Troubleshooting System Memory Troubleshooting Your System 123 Troubleshooting a Hard Drive Troubleshooting a Storage Controller 125 Troubleshooting Expansion Cards Troubleshooting Processors 127 IRQ Assignment Conflicts 128 129 System Board Connectors Drives Backplane Connectors130 131 System board 1 from left to right 132 Supply 133 134 Midplane Connectors 135 Interposer Extender Connectors 136 Mezzanine Card Connectors 137 138 Fan Controller Board Connectors Jumper Settings Power Distribution Board Connectors139 140 System Configuration Jumper Settings 141 Backplane Jumper Settings 142 143 Contacting Dell 144 145 Glossary 146 147 148 149 150 System memory See RAM 151 TCP/IP Transmission Control Protocol/Internet Protocol 152 153 154 155 Index Index 157 Post Index 159 Warranty Wet system troubleshooting 160