Troubleshooting Processors

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

3Ensure that each processor and heat sink are properly installed. See "Installing a Processor" on page 68.

4Install the system-board assembly. See "Installing a System-Board Assembly" on page 62.

5Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

6If the problem persists, turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

7Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

8Remove processor 2. See "Removing a Processor" on page 66.

9Install the system-board assembly. See "Installing a System-Board Assembly" on page 62.

10Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

If the problem persists, the processor is faulty. See "Getting Help" on page 143.

11Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

12Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

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Troubleshooting Your System

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Dell C6100 owner manual Troubleshooting Processors