3M 9000PD manual Troubleshooting, Common Problems and Solutions

3M™ Digital WallDisplay		Troubleshooting
Troubleshooting
Common Problems and Solutions
Symptom	Cause	Solution
Power cannot be turned on.	The power cord is disconnected.	Insert the power cord into an AC
		socket.
	The Master Power Switch is not	Turn on the Master Power
	turned on.	Switch.
	The arm facade is not in place.	Make sure the arm facade is in
		place.
No picture or sound	The desired input source is not	Press the remote control Input
	selected.	button to select a desired input
		source.
	The cables from the input source	Connect the cable to correct input
	are not connected.	source.
	The input source is not turned on	Turn on input source
	or not displaying an image. (e.g. If
	a notebook computer, the external
	monitor port is not turned on.)
The lamp will not ignite or has	The internal temperature is too	Clear blocked ventilation holes.
turned off.	high.
	The lamp has reached maximum	Replace lamp.
	life or has prematurely failed.
The projection arm opens, then	The lamp will not ignite.	Replace lamp.
closes.
Sound is heard with no picture.	The VGA/Video cables are not	Connect the cables to the correct
	connected.	input source.
	The VGA/Video/Audio cables are
	connected to the wrong input.
Picture is displayed with no sound	The VGA/Video cables are not	Connect the cables to the correct
	connected.	input source.
	The audio cables are connected to
	the wrong input.
	The volume is set to Minimum.	Turn up Volume.
	The Mute is on.	Turn off Mute.
Picture is dark.	The Colorful—Brightsetting must	Adjust Colorful—Bright slider
	be adjusted.	setting.
	The lamp needs to be replaced.	Replace lamp.

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