Troubleshooting3M™ Digital WallDisplay

Common Problems and Solutions

Symptom

Cause

Solution

 

 

 

Desired input source cannot be

The input source is not active.

Connect an active input source to

detected.

A signal must be present for the

unit.

 

input to be selected.

 

 

The input device (e.g. computer,

Turn on input source

 

VHS player, etc.) is not turned on.

 

 

 

 

The remote control does not work

The remote control is not facing

Face the remote control toward

 

the remote control sensor.

the remote control sensor.

 

The remote control is too far from

Operate the remote control within

 

the sensor.

5 meters.

 

An obstruction is between the

Remove obstacle.

 

remote control and the sensor.

 

 

The remote control’s batteries are

Replace batteries.

 

exhausted.

 

 

 

 

The menu system will not display.

The menu system will not display

Connect an active input source to

 

without an input source displayed.

unit.

 

 

 

Onscreen Messages

Message

Meaning

 

 

No input is detected

3M Digital WallDisplay is not receiving a signal from

 

an external source. Check the cable connections and

 

verify power is on and external source is working.

 

 

Please change the lamp

The lamp has 1400–1499 hours on it and needs to

 

be changed.

 

 

There are (x) hours of lamp life remaining.

The lamp has 1500–1579 hours on it and needs to

The WallDisplay will shut off in 40 minutes

be changed.

 

 

There are (x) hours of lamp life remaining.

When the lamp has 1580 hours or more on it, the

The WallDisplay will shut off in 5 minutes

message will flash, and the power will turn off after

 

5 minutes.

 

 

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3M 9000PD manual Onscreen Messages, Message Meaning