Troubleshooting

Under fault conditions, the Fault indicators will be illuminated indefi- nitely while battery charger is operational, or for a maximum of 5 min- utes while battery charger is not operational.

If a problem persists, consult your local dealer, Liebert representative or contact the Liebert Worldwide Support Group. Please have the UPS model number and serial number available at the time of your inquiry.

Table 1 Troubleshooting guide

Problem

Cause

Solution

 

 

 

 

 

Ensure UPS is OFF.

UPS fails to start

 

Disconnect all loads and

UPS is short circuited or

ensure nothing is lodged in

when the ON

overloaded.

output receptacles. Ensure

button is pressed.

 

loads are not defective or

 

 

 

 

shorted internally.

 

 

 

 

 

UPS is operating from

 

UPS not plugged in.

battery mode, make certain

 

UPS is securely plugged

 

 

 

 

into the wall receptacle.

 

 

 

 

 

UPS is operating from

 

UPS input protection fuse

battery mode. Save data

Battery indicator

and close applications.

has blown/opened.

LED is

Replace UPS input fuse,

 

illuminated.

 

then restart UPS.

 

 

 

 

 

UPS is operating from

 

 

battery mode. Save data

 

Utility voltage out of UPS

and close applications.

 

input range.

Ensure utility supply

 

 

voltage is within

 

 

acceptable limits for UPS.

 

 

Keep UPS plugged in

 

Batteries are not fully

continuously at least 24

 

charged.

hours to recharge

 

 

batteries.

 

 

Check load level display

UPS has reduced

UPS is overloaded.

and reduce the load on the

 

UPS.

battery time.

 

 

 

Replace batteries. Contact

 

Batteries may not be able

your local dealer, Liebert

 

representative or the

 

to hold a full charge due to

 

Liebert Worldwide Support

 

age.

 

Group for replacement

 

 

 

 

battery kit.

 

 

 

28

DISCONTINUED

 

PRODUCT

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Liebert gxt2u user manual Troubleshooting guide