5.4 How to Obtain Product Service
Step 1
Verify the symptom and review the operating instructions and How to Solve Basic Operating Problems within this manual. The problem may be unfamiliarity with the Lifecycle exercise bike's features and programs.
Step 2
Locate and document the serial number of the unit, which is located on the underside of the bike, just behind the front stabilizer bar.
Step 3
Contact the nearest Life Fitness
Customer Support Services group:
Telephone: 800.351.3737 or 847.451.0036
FAX: 847.288.3702
For Product Service Internationally:
Life Fitness Europe GmbH | Life Fitness (UK) Ltd |
Telephone: 49.89.317751.66 | Telephone: 44.1.353.665507 |
FAX: 49.89.317751.38 | FAX: 44.1.353.666018 |
Life Fitness Benelux NV | Life Fitness Italia S.R.L. |
Telephone: 32.3.644.4488 | Telephone: 39.472.835470 |
FAX: 32.3.644.2480 | FAX: 39.472.833150 |
Life Fitness Austria Vertriebs GmbH | Life Fitness Asia Pacific Ltd |
Telephone: 43.1.61.57198 | Telephone: 852.2575.6262 |
FAX: 43.1.61.57198.20 | FAX: 852.2575.6001 |
Life Fitness Latin America |
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Telephone: 847.451.0036 |
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FAX: 847.288.3702 |
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Please have the serial number of the Lifecycle exercise bike and the problem / symptom ready for the Customer Support Services Specialist who will be assisting you. This information is necessary for us to help solve any problems you may be having.
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