TROUBLESHOOTING

 

 

 

 

 

 

 

 

 

Problem

Probable cause

Corrective action

 

 

 

 

 

Replace all batteries with new

 

Batteries are drained.

ones. Alkaline batteries recom-

Nothing appears in the

 

mended.

display, after I press the

 

Reinstall the batteries with

START button.

Battery terminals are not in

negative and positive terminals

 

the correct position.

matching those indicated in the

 

 

battery compartment.

 

 

 

 

Battery voltage is too low.

 

The cuff does not

Low battery symbol blinks.

Replace all batteries with new

[If the batteries are drained

ones. Alkaline batteries recom-

inflate.

completely, the mark does

mended.

 

 

not appear.]

 

 

 

 

 

The cuff is not fastened

Fasten the cuff correctly.

 

properly.

 

 

 

 

 

 

You moved your arm or body

Make sure you remain very still

 

and quiet during the measure-

The unit does not mea-

during the measurement.

ment.

sure. Readings are too

 

 

 

 

Sit comfortably and still. Make

high or too low.

The cuff position is not cor-

 

sure the cuff is at the same

 

rect.

 

level as your heart.

 

 

 

 

 

 

You are using the wrong size

See Pg. E-4 “Selecting the

 

cuff.

Correct Cuff.”

 

 

 

 

The healthcare professional

See Pg. E-15 “Answers to Why

 

Your Readings Are Different

The value is different

may be using a different sized

Between Home and the

from that measured

cuff.

Doctor’s Office.”

at a clinic or doctor’s

 

 

 

Your measurements may be

 

office.

See Pg. E-14 “Why Measure

 

elevated by white coat hyper-

 

Blood Pressure at Home.”

 

tension

 

 

NOTE: If the actions described above do not solve the problem, call 1-800-461-0991. Do not attempt to repair the device yourself.

Auto Control Medical (Toll Free): 1-800-461-0991

E-17

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LifeSource UA-787W manual Troubleshooting