Linksys BEFSR41 Frequently Asked Questions, Instant Broadband Series, EtherFast Cable/DSL Routers

Models: BEFSRU31 BEFSR41

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Frequently Asked Questions

Instant BroadbandSeries

4.When I enter a URL or IP address, I get a time out error.

Check if other PCs work. If they do, ensure that your workstations IP settings are correct (IP address, Subnet Mask, Default gateway and DNS)

If the PCs are configured correctly, but still not working, check the Cable/DSL Router. Ensure that it is connected and ON. Connect to it and check its settings. (If you cannot connect to it, check the LAN and power connections.)

If the Cable/DSL Router is configured correctly, check your Internet connection (DSL/Cable modem, etc.) to see that it is working correctly.

Manually configure the TCP/IP with a DNS address provided by your ISP.

5.I can’t obtain an IP address from my cable or DSL modem.

Ensure that all of your cabling is properly connected and that all of the router’s WAN and LAN LEDs are correctly illuminated.

Power down your cable or DSL modem for a few seconds. Turn it back on. After the modem goes through its self-test, check to see if you now have an IP address.

Ensure that your cable or DSL modem is DHCP-capable.

You may have to enter the router or host name in the Setup page of the Router’s web-based utility. Go to the Setup section of the Web-based Utility for more information.

Your ISP may require Mac addresses. Check with your ISP. This address can be obtained in the Status screen of the Router’s Web-based Utility.

6.I can’t access my e-mail or the Internet.

Some ISPs, especially cable providers, configure their networks so that you don’t have to enter a full Internet address into your web browser or e-mail application to reach your home page or receive your e-mail.

If your Internet home page address is something very simple, such as “www”, instead of “www.linksys.com,” or your e-mail server’s address is something like “e-mail” or “pop3,” instead of “pop.mail.linksys.com,” you won’t be able to properly configure your Cable/DSL Router until you determine the actual Internet addresses of your Web and e-mail connections.

You must obtain this information before connecting the Router to your network. To do so, you can ask your ISP, or turn to page 75 to learn how to find this data yourself by “pinging” your Router for an IP address.

EtherFast® Cable/DSL Routers

Frequently Asked Questions

How do I remove my DUN prompt for PPPoE? For Microsoft Internet Explorer

5.x or above, perform the following steps:

1.Right-click on the Internet Explorer icon on the desktop, and click Properties.

2.Click the Configuration tab.

3.In “Choose settings if you need to configure a proxy server for a con- necction,” select the option, “Never dial a connection.” Then click OK.

What is the maximum number of IP addresses that the Cable/DSL Router will support? The Router will support up to 253 IP addresses.

Is IPSec Pass-Thru supported by the Router? Yes, it is a built-in feature that the

router automatically enables.

Where is the Cable/DSL Router installed on the network? In a typical environ- ment, the Router is installed between the Cable/DSL Modem and the LAN. Plug the Cable/DSL Router into the Cable/DSL Modem’s Ethernet port.

Does the Cable/DSL Router support IPX or AppleTalk? No. TCP/IP is the only protocol standard for the Internet and has become the global standard for communications. IPX, a NetWare communications protocol used only to route messages from one node to another, and AppleTalk, a communications protocol used on Apple and Macintosh networks, can be used from LAN to LAN connections, but those protocols cannot connect from WAN to LAN.

Does the WAN connection of the Cable/DSL Router support 100Mb Ethernet? Because of the speed limitations of broadband Internet connections, the Cable/DSL Router’s current hardware design supports 10Mb Ethernet on its WAN port. It does, of course, support 100Mbps over the auto-sensing Fast Ethernet 10/100 switch on the LAN side of the router.

What is Network Address Translation and what is it used for? Network Address Translation (NAT) translates multiple IP addresses on the private LAN to one public address that is sent out to the Internet. This adds a level of security since the address of a PC connected to the private LAN is never transmitted on the Internet. Furthermore, NAT allows the Cable/DSL Router to be used with low cost Internet accounts, such as DSL or cable modems, when only one TCP/IP address is provided by the ISP. The user may have many private addresses behind this single address provided by the ISP.

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Linksys BEFSR41, BEFSRU31 manual Frequently Asked Questions, Instant Broadband Series, EtherFast Cable/DSL Routers