M-Systems Flash Disk Pioneers 45-SR-001-01-7L user manual Getting Help

FFD 3.5" SCSI Flash Disk User Manual

9 Getting Help

For technical assistance with the installation and configuration of your FFD, contact one of the sources listed below. Please have the following information available to aid the customer support representative in providing you with the best possible guidance:

•Product and serial number of your FFD.

•Description of your computer hardware (manufacturer, model, attached devices, etc.).

•Description of your SCSI host adapter and associated drivers.

•Description of your software (operating system, version, application software, etc.).

•A complete description of the problem.

•The exact wording of any error messages.

Before contacting M-Systems directly, first contact your dealer. If your dealer cannot provide the help you need, you can obtain technical support from M-Systems directly at one of the numbers listed at the end of this manual.

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