Macsense Connectivity XRouter Pro user manual Troubleshooting

Models: XRouter Pro

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Chapter 5 - TROUBLESHOOTING

5.0 TROUBLESHOOTING

This chapter provides solutions to problems that may occur during the installation and operation of the MIH-130A XRouter Pro.

1. The Link LED is off.

-Be sure that all connectors are firmly plugged-in.

-Be sure that the power adapter is plugged into an electrical out- let.

2. Can't connect to MIH-130A XRouter Pro via Web browser.

-Be sure that the IP address “192.168.1.1” has been correctly entered in the URL field.

-Be sure the network cable connection and LAN LED indicator on the XRouter Pro

-Check the TCP/IP setup on your client. Type "winipcfg" on DOS prompt under Windows 95 or open the TCP/IP control panel on the Mac OS platform. The client should get an IP address of “192.168.1.x” (where "x" is from 1 to 252.)

3. Can't connect to MIH-130A XRouter Pro to the Internet.

-Check whether your ISP requires the use of the MAC address for the router. Some ISPs require the MAC address the network connection. Contact your provider with the correct MAC address if it is necessary.

-If you are using the Static IP address provides by your ISP, verify that the address is correct and is correctly entered in the URL field.

-Check your cabling among all devices.

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Macsense Connectivity XRouter Pro user manual Troubleshooting