Problem

Tip

 

No sound or distorted sound.

Adjust the volume.

 

 

Check if speakers are connected correctly.

 

 

Check the HDMI connections.

 

 

Make sure the HDMI cable is not plugged into the HDMI-DVI TV connector

 

 

which does not allow audio to be received by the TV set.

 

 

Check the settings in “Audio Out” menu.

 

Picture freezes momentarily during

Check the disc for fingerprints / scratches and clean with a soft cloth wiping

 

disc playback.

from center to outer edge.

 

Cannot play back a disc.

Make sure that the product supports the disc.

 

 

Check the region code of the disc.This unit supports the following region codes.

 

 

-Blu-ray Disc™ : “A”

 

 

-DVD : “ALL” or “1”

 

 

Clean the disc.

 

SD Memory Card cannot be read.

The format of the card is not accepted by this unit or the card is not compatible.

 

Cannot play back JPEG files from a disc.

Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET format.

 

Cannot play back MP3 files from a

Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET format.

 

disc.

Make sure that the bit rate of the MP3 files is between 112 and 320 kbps.

 

 

Make sure that the sample rate of the MP3 files is 32 kHz, 44.1 kHz or 48 kHz.

 

Cannot play back WMA files from a disc.

Make sure that the sample rate of the WMA files is 44.1 kHz or 48 kHz.

 

No return to start-up screen when

Soft reset this unit by turning it off for 30 seconds, then on again.

 

disc is removed.

To completely reset the unit, press and hold [. STANDBY/ON] on the

 

 

front panel for 10 seconds to shut down the unit or unplug the AC cord

 

 

from the AC outlet for 5-10 seconds.

 

The unit does not respond to the

Aim the remote control directly at infrared sensor window on the front

 

remote control.

panel. (Refer to page 12)

 

 

Reduce the distance to infrared sensor window.

 

 

Check the +/– polarity of the batteries and replace both batteries in the

 

 

remote control if required.

 

 

Go to “IR Signal Check” on page 60.

 

in the upper right hand corner

The current operation is not possible.

 

of the TV screen.

 

 

Buttons do not work or the unit

To soft reset the unit, press and hold [. STANDBY/ON] on the front

 

stops responding.

panel for 10 seconds to shut down the unit or to hard reset the unit by

 

 

unplugging the AC cord from the AC outlet for 5-10 seconds.

 

The unit does not respond to some

Operations may not be permitted by the disc. Refer to the instructions for

 

operating commands during playback.

the disc.

 

The unit cannot read Blu-ray Disc™

Condensation? (Let sit 1 or 2 hours)

 

/ DVD/ CD.

Check if the disc is compatible with this unit. (Refer to page 19.)

 

 

Wipe dirt off the disc from the center to the outside or replace the disc.

 

 

Refer to “Cleaning Discs” on page 60.

 

Scene shooting angle does not

The angle cannot be switched for Blu-ray Disc™ / DVD which do not contain

 

switch.

multiple angles. In some cases multiple angles are only recorded for specific scenes.

 

Playback does not start when the

Check the settings in “Parental” menu.

 

title is selected.

 

 

The password for rating level has

Enter the default password “4737”, then your forgotten password will be

 

been forgotten.

cleared.Then to change password go to “Password Change” on page 49.

EN-54

Continued on next page.

Page 54
Image 54
Magnavox MBP5210 Which does not allow audio to be received by the TV set, Check the settings in Audio Out menu, DVD ALL or