42
Before Requesting Service
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If you are having problems with your VCR, check the following list of problems and possible solutions before requesting ser-
vice. You may be able to solve the problem yourself.

Power

No power
Power failure

Recording/Playback

TVprogramcannotberecorded-
VCR will not perform a timer
recording
There is no playback picture, or
the playback picture is noisy or
contains streaks
During special effects playback,
the picture is noisy or contains
vertical jitter when using a TV
with an automatic vertical hold
control
The top of the playback pictures
waves back and forth excessively

Remote Control

VCR cannot be controlled with
remote control
Number buttons won't work for
channels above 69
(continued on page 43)
Make sure the power plug is completely connected to an AC (alternatingcurrent) outlet.
Make sure the power is turned on.
• Follow the steps on page seven to select a language and program channels, if
prompted to do so. Then follow the steps on page 10 to reset the clock.
Check the connections between the VCR, TV, and the antenna/cable (page six).
• Make sure the band selected (VHF/UHF) matches your antenna/cable system.
• Make sure the tape has a record tab (page five).
Make sure the recording start and stop times are set correctly (pages 20 -27).
Make sure the VCR power is off.
Make sure the clock is set (page 10).
The VCR may not perform or continue a timer recording if a power interruption
of more than one minute occurs during the timer recording, even if the power
comes back on afterward.
Make sure the TV is on the same channel as the VCR's CH3/CH4 switch (page six).
Make sure the VCR is in VCR position (pages 13 - 16).
Make sure channel 3 or 4 is properly adjusted.
• Adjust the tracking (page 34).
Set the TV's vertical hold control to manual, then adjust (page 33).
Because the VCR playback signal is not as stable as an off-the-air TV signal, the
top of the TV screen may waver during playback. To stop this, slowly turn the
horizontal hold control on the TV. If the TV does nothave a horizontal hold con-
trol, or if adjusting the control does not help, contact your TV service center.
Press VCR button on the remote control, then try again.
Aim the remote control directly at the VCR's remote sensor (page five).
• Remove all obstacles between the remote control and the VCR (page five).
• Inspect and/or replace the batteries in the remote control (page five).
Select CABLE TV from the tuner setup display, then auto program channels
(page 28).
Periodic maintenance is required to maintain your VCR's continued excellent performance. Your VCR has an automatic head
cleaning system that helps prevent clogging of the video heads. Cleaning is performed each time you insert or remove a video cas-
sette. However, this feature is preventative only. If the video heads are very clogged, take your VCR to an authorized service center.