ENGLISH

TROUBLESHOOTING

 

following table.

 

 

 

 

If the unit does not operate properly, check items shown in the

 

 

 

 

If your trouble cannot be recovered with the remedy actions listed in

In case of trouble, check the following before calling for service:

the following table, malfunction of the internal circuitry is suspected;

1.

Are the connections made properly ?

immediately unplug the power cable and contact your dealer, nearest

2.

Are you operating the unit properly following user’s guide ?

Marantz distributor or the Marantz Service Center in your country.

3. Are the power amplifiers and speaker working properly ?

 

 

 

 

 

 

 

 

SYMPTOM

CAUSE

 

REMEDY

 

 

 

 

SR4300 cannot be turned up.

The power plug is not connected.

 

Connect the power plug to the outlet.

 

 

 

 

No sound and picture are output

Mute is on.

 

Cancel mute using the remote control unit.

even when power is on.

The input cable is not connected correctly.

 

See the connection diagram and connect the cables correctly.

 

 

The master volume control is turned all the way down.

Adjust the master volume.

 

 

The function selector position is wrong.

 

Select correct position.

 

 

 

Speaker does not outputting any

The headphones are connected to the headphone jack.

Disconnect the headphones. (Speakers will not output sound when

sound.

 

 

 

headphones are connected.)

 

 

 

 

Sound and pictures from other

Input cable connected incorrectly.

 

Connect the cable correctly by referring to the connection diagram.

than equipment selected with the

 

 

 

 

function selector.

 

 

 

 

 

 

 

 

Sound from the wrong channel is

Speaker cable connected incorrectly.

 

Connect the cable correctly by referring to the connection diagram.

output from the speaker.

 

 

 

 

 

 

 

No sound is output from the center

The center speaker cable connection is incomplete.

Connect the cable correctly.

speaker.

STEREO has been selected for Surround mode.

 

When STEREO is selected for Surround mode, no sound will be

 

 

Center = NONE has been selected in SETUP mode.

output from the center speaker. Set another Surround mode.

 

 

Make the correct setting.

 

 

 

No sound is output from the

The surround speaker cable connection is incomplete.

Connect the cable correctly.

surround speakers.

STEREO has been selected for Surround mode.

 

When STEREO has been selected for Surround mode, no sound will

 

 

Surround = NONE has been selected in SETUP mode.

be output from the surround speaker. Set another Surround mode.

 

 

Make the correct setting.

 

 

 

No sound is output from the

The surround back speaker cable connection is incomplete

Connect the cable correctly.

surround back

Surround mode is not EX/ES mode.

 

 

 

 

Surround back = NONE has been selected in SPEAKERS

Set surround mode EX/ES

 

 

SIZE SETUP

 

Make the correct setting.

 

 

 

Can not select EX/ES mode.

Surround back = NONE has been selected in SPEAKERS

Make the correct setting.

 

 

SIZE SETUP

 

Use 5.1channel source.

 

 

Input signal is incompatible.

 

 

 

 

 

 

Can not select Pro Logic II mode.

Input signal is incompatible.

 

Use 2 channel Dolby Digital input signal, PCM input signal or

 

 

 

 

 

analog input signal.

 

 

 

 

Can not select Neo 6 mode.

Input signal is incompatible.

 

Use PCM input signal or analog input signal.

 

 

 

 

Can not select CSII mode.

Input signal is incompatible.

 

Use PCM input signal or analog input signal.

 

 

 

No output to Sub Woofer Out.

Sub-woofer = NONE has been selected in SETUP mode.

Select Sub-woofer = YES.

 

 

 

 

Noise is produced during DTS-

Analog has been selected for input.

 

Be sure to perform digital connection, select digital input, then play.

encoded CD or laser disc play.

 

 

 

 

 

 

 

 

A specific channel does not

Nothing recorded on source.

 

Check the encoded channel on the source side.

produce output.

 

 

 

 

 

 

 

 

FM or AM reception fails.

Antenna connection is incomplete.

 

Correctly connect the indoor FM and AM antennas to FM and AM

 

 

 

 

 

antenna outlets.

 

 

 

 

Noise is heard during AM reception.

Reception is affected by other electrical fields.

 

Try changing location where the AM indoor antenna is set up.

 

 

 

Noise is heard during FM reception.

The radio waves from the broadcasting station are weak.

Install an FM outdoor antenna.

 

 

 

 

Cannot get programmed station

Preset data has been erased.

 

Disconnecting power plug for long periods of time will erase preset

when the PRESET button is

 

 

 

data. If that happens, input the preset data again.

pressed.

 

 

 

 

 

 

 

 

Control with the remote control unit

Batteries are consumed..

 

Replace all the batteries with new ones.

fails.

 

Remote controller's function-key setting is wrong.

 

Select different position from which equipment will be controlled.

 

 

The distance between this SR4300 and the remote

Move closer to this SR4300.

 

 

commander is too far.

 

 

 

 

S o m e t h i n g i s b l o c k i n g SR4 3 00 a n d t h e r e m o t e

Remove offending object.

 

 

commander.

 

 

 

 

 

 

 

 

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Marantz SR4300 manual Troubleshooting, Are the power amplifiers and speaker working properly ?