GAudioH

Symptom

Cause/Solution

Page

HD audio is not

• Set “BD Audio Mode” to “HD Audio Output”.

31

output.

 

 

No sound or the

• Check the audio connections of connected devices and speakers.

8

sound is hard to

• Is the power connected audio devices turned on?

–

hear.

Is the input selection set to the input to which the unit is

 

 

connected?

 

 

• Is the audio output properly selected?

27, 59

No sound.

• The unit is in reverse play, fast forward, fast reverse, slow forward,

–

 

slow reverse or pause mode. Return to the normal playback.

 

 

• The HDMI OUT connector is probably connected to a DVI IN

8, 58

 

connector of equipment. DVI connection does not support HDCP

 

 

and the audio is not output correctly.

 

 

• Is the Pure Direct function set to “AV P.Direct” or “Pure Direct 1”

28

 

or “Pure direct 2”? Set it to “Off”.

 

Interactive audio is

• Set “BD Audio mode” to “Mix Audio Output” using the OPTION

31

not output.

setting menu.

 

Multi-channel audio

• Is the multi-channel audio selected? Press AUDIO of the remote

27

is not output.

control to switch from audio supported by a disc to multi-channel

 

 

audio.

 

GHDMIH

Symptom

Cause/Solution

Page

Video and audio are

• Check the connection of the HDMI cable.

7

not output via the

• Is the “HDMI” indicator on the display of the unit lit?

48

HDMI connection.

• Is the Pure Direct function set to “AV P.Direct” or “Pure Direct 1”

28

 

or “Pure Direct 2”? Set it to “Off”.

 

 

• Check whether the connected display device or other device

58

 

supports HDCP. This unit will not output a video signal unless the

 

 

other device supports HDCP. See the owner’s manual of your TV,

 

 

AV receiver, etc.

 

 

• Check that the setting of the HDMI video resolution supports the

29

 

resolution of the connected device. When set to “Auto”, this unit

 

 

makes the setting automatically.

 

 

• Turn off power of the unit and then turn it back on.

13

 

• Turn off power of the connected device and then turn it back on.

–

 

• Unplug the HDMI cable and then plug it in again.

7

 

• When you connect the unit to an AV receiver, first connect the

–

 

unit directly to a television and check the video and audio output. If

 

 

output is performed properly, connect the unit to the AV receiver

 

 

again and check the AV receiver setting.

 

version Basic

version Advanced

Information

DVD

64