
GUSB memory deviceH
| Symptom | Cause/Solution | Page | 
| USB memory device | • The format of the USB memory device does not match this unit or | 55 | 
| cannot be read. | the USB memory device is not compatible. | 
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| Data stored in a | • Has the unit initialized the USB memory device with applicable | 55 | 
| USB memory device | formats? (FAT 16/FAT 32) | 
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| cannot be displayed | • Are you using a USB hub? If so, directly connect the USB memory | 9 | 
| (read). | device to a USB port on the front panel of the unit. | 
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 | • Are you using a USB extension cable? If so, directly connect the | 9 | 
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 | USB memory device to the USB port on the front panel of the unit. | 
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 | • Are the USB memory device contents applicable to this unit? Use | 54 | 
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 | the “Files” menu to confirm whether the contents are applicable | 
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 | to the unit. | 
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 | • When a USB memory device of 192 MB or less is formatted with | 55 | 
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 | FAT 32, this unit may not be able to read it. If that is the case, | 
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 | format it with FAT 16. | 
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 | • This unit does not support a USB memory device containing | – | 
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 | encrypted data. | 
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| The USB memory | • Some USB memory devices cannot be operated by the power | – | 
| device is not | supplied from this unit. The unit supplies 5 V/1 A to a USB memory | 
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| recognized. | device. Use a USB memory device that is compatible with the | 
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 | specifications of this unit. | 
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 | • Check if the USB memory device is firmly connected to the USB | 9 | 
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 | port. | 
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| Files that begin with | • When content created by Mac OS X is copied into a USB memory | – | 
| “.” cannot be played. | device, all contents as well as hidden files are copied. Although | 
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 | the extension of this file is the same as the extension of the | 
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 | content, it is actually not the content. Delete this file using another | 
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 | OS such as Windows. | 
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| Unable to play back | • Does the USB memory device have more than 1 GB of available | 34 | 
| space? | 
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| view. | • Has the USB memory device been initialized by the unit? | 40 | 
| 
 | • Was the USB memory device inserted while the power of the unit | 34 | 
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 | was on? (Insert the USB memory device while the unit is in the | 
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 | standby status.) | 
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GDiscH
| Symptom | Cause/Solution | Page | 
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| A playable disc is not | • The pickup lens may be dirty. Before requesting servicing, try | – | 
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| read. | cleaning the laser pickup with a commercially available lens | 
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 | cleaner. (Do not use a cleaner with a brush because it may | 
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 | damage the lens.) | 
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| A disc cannot be | • The finalizing procedure after recording has not been performed | 53 | 
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| played back. | correctly. Finalize a disc properly. | 
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| GNetworkH | 
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| Symptom | Cause/Solution | Page | 
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| Cannot connect to | • The LAN cable is not connected. Correct the network connections. | 10 | 
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| the network. | • The IP address is incorrect. Correct the network settings. | 41 | 
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 | • The connection has been blocked by the firewall. Allow | – | 
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 | communication with the unit. | 
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| Can not find the | • The server is not running. Start the server. | 10 | 
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| server. | • The server has not authenticated the unit. Authenticate the unit | 11 | 
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 | on the server side. | 
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 | • The unit does not recognize the server. Obtain the server list | 19 | 
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 | again. | 
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| The media player | • There is a large number of files in the list and processing takes | – | 
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| does not respond. | time. Wait until the process finishes. | 
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 | • Multiple servers are starting or updating information. Wait until | – | 
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 | the process finishes. | 
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 | • The media player no longer responds to operations. Press DLNA | 19 | 
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 | Search on the media player menu. | 
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| Cannot obtain the | • The server is creating the file list. It may take some time for the | – | 
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| file list. | server to create the file list. If that is the case, wait until the list | 
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 | creation has finished. | 
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 | • The number of files that can be registered by the server has been | – | 
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 | exceeded. Limit the number of files formats to the range that | 
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 | can be registered by the server. For details, see the server’s user | 
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 | guide. | 
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 | • Characters that are not supported by the server are used in areas | – | 
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 | such as the file name. Limit the number of files formats to the | 
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 | range that can be registered by the server. For details, see the | 
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 | server’s user guide. | 
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 | v See overleaf | 
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version Basic
version Advanced
Information
| DVD | 65 | 
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