Troubleshooting
PROBLEM |
| SOLUTION |
Display time suddenly drops | • | This is normal when the Auto Clean (select models) or Normal Wash cycle is |
or increases by several |
| selected and the dishwasher decides to skip or add a drain and refill. |
minutes (select models) |
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Indicator lights flashing | • | The countdown display (select models) flashes after a cycle is selected until the |
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| START/Cancel pad is pressed. |
| • The countdown display (select models) and the delay indicator flash after a delay is | |
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| selected until the START/Cancel pad is pressed. |
| • All active display indicators flash if the door is opened during a running cycle or delay. | |
| • The currently selected cycle flashes if an attempt is made to change the cycle after | |
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| cycle |
| • The lock indicator flashes and the countdown display (selected models) flashes an “L” | |
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| if a pad is pressed while the control lock is enabled. |
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Glasses are cloudy/spotted | • | Select Extra Rinse (select models). |
| • Check water temperature. Incoming water should be 120° F (49° C). | |
| • Always use a rinse aid. | |
| • | Confirm that the cloudiness is removable by soaking the item in white vinegar for |
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| approximately 5 minutes. If removed, the problem is due to hard water. Adjust |
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| detergent amount being used to match water hardness (pg. 6). Be sure detergent is |
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| fresh, stored properly and is a high quality brand. |
| • If cloudiness is not removable, it is etching. This is an erosion of the surface of the | |
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| glassware and can be caused by water that is too hot, from using too much detergent |
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| or by prewashing. Detergent needs food soil to act upon. If etching has occurred, the |
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| glassware is permanently damaged. To prevent further etching, adjust the detergent |
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| amount to match the water hardness, stop prewashing, and use water heating options |
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| only when incoming water temperature is below 120° F (49° C). |
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Food soil remains on dishes | • | Check water temperature (pg 6). |
| • Run hot water at the sink before starting the dishwasher. | |
| • Select ToughScrub™ or ToughScrub™ Plus option (select models). | |
| • Check water hardness and adjust detergent amount accordingly (pg. 6). | |
| • Use fresh detergent stored in a cool dry place. | |
| • Select proper cycle for the soil level (pg. 7). | |
| • Make sure the upper rack wash arm connector is correctly aligned in one of the water | |
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| inlet holes (pg. 5). |
| • Load items so they do not block the wash arms (pg. | |
| • | Load the utensil basket with knife handles up and spoon and fork handles down |
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| through the slots in the covers. |
| • Do not place glasses over tines. | |
| • Prior to loading, scrape off burnt on foods and wipe the starchy film from utensils used with | |
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| pasta, rice and oatmeal. These soils require more energy than the rest of the load to clean. |
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Items washed in the | • | Aluminum utensils or pans can leave marks when they rub against other items. Leave |
dishwasher or the dishwasher |
| a slight space between items. |
tub itself are stained/ | • | Iron deposits in the water can leave a yellow, brown or orange film on dishes or the |
discolored |
| dishwasher tub. A rust filter may be needed, check with a water treatment company. |
| • Separate silver or | |
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| damaged by contact with each other during washing. |
| • Color from tomato sauces may adhere to the interior parts of the dishwasher (pg. 11). | |
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| If light staining has occurred, leave the door open to oxidize the stain away. Change |
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| dishwasher detergent and be sure to use a dishwasher detergent that contains chlorine |
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| to better fight staining. |
| • Certain dishwasher detergents may stain silver. Try another brand of detergent. | |
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*Brand names are trademarks of the respective manufacturer.
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